X  |  CLOSE
Report: #1066879

Complaint Review: SAFECART.COM PARETOLOG - Internet Internet

  • Submitted:
  • Updated:
  • Reported By: Bonnielw — Kerrville, Texas
  • SAFECART.COM PARETOLOG canada Internet USA

SAFECART.COM PARETOLOG PARETOLOGIC - PC CLEANPARETOLOGIC - SAFECART.COMUSA & Canada (Toll Free): 1-855-432-0727UK (Tol COMPANY IS A SCAM TO GET YOUR CREDIT CARD NUMBER SO IT CAN AUTOMATICALLY RENEW Internet

*UPDATE Employee: SafeCart Charge

*UPDATE Employee: Assistance with Paretologic purchase

Show customers why they should trust your business over your competitors...

Is this
Ripoff Report
About you?
Click here now..

This compay is a scam.  Their program messes up your computer and then 6-months later, they automatically re-charge your credit card for a renewal.  There is no way to cancel.  Their "customer service" is just a loop that asks for your e-mail and password and if you click on the "forgot passwood", it constantly says "invalid password".  I have spent an hour trying to communicate with them and still haven't been successful.  I will report them to my bank and reverse the charge.  Also, if you call their customer service phone number, you just get a busy signal and never get anyone or a way to leave a message. 

This report was posted on Ripoff Report on 07/14/2013 07:12 AM and is a permanent record located here: https://www.ripoffreport.com/reports/safecartcom-paretolog/internet/safecartcom-paretolog-paretologic-pc-cleanparetologic-safecartcomusa-amp-canada-1066879. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
2Consumer
0Employee/Owner

#2 UPDATE Employee

SafeCart Charge

AUTHOR: CustomerSupport - ()

POSTED: Tuesday, July 23, 2013

Hello Bonnielw,

 

SafeCart is a payment processing service for merchants that are selling their products and services online. We are sorry to hear of any problems you have encountered with your transaction/purchase, and please understand that we do take your complaint seriously. In regards to your complaint, please contact us at SafeCart, and we will be more than happy to assist you. You can reach our customer service at 1-855-432-0727 (M-F 6am to 5pm PST) or through email at customerservice@safecart.com

 

Warm regards,

 

Kristy

SafeCart Customer Service

www.SafeCart.com

Respond to this report!

#1 UPDATE Employee

Assistance with Paretologic purchase

AUTHOR: Pareto rep - ()

POSTED: Monday, July 15, 2013

Hello Bonnie

I am very sorry to hear of the recent difficulties that you have experienced.  ParetoLogic is dedicated to customer satisfaction and we would like to hear from you via our official support channels.

To contact our support site, please send an email to customersupport@paretologic.com and someone will get back to you promptly.  If you would prefer, you are also able to give us a call on our toll free line of 1-877-420-7340 between the hours of 9 a.m. and 4 p.m. Pacific Standard Time.


We truly appreciate your business, and look forward to hearing back from you.

 

Kindest Regards

Laura E.

Paretologic Liaison

Respond to this report!