Complaint Review: Safecart.com Speedy PC - Select State/Province
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- Safecart.com Speedy PC Select State/Province USA
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- Category: Software
Safecart.com Speedy PC They keep using my credit card to minus charges for services I do not use!!!! Internet
*UPDATE Employee: SafeCart Charge
*UPDATE Employee: Your SpeedyPC Pro purchase
Show customers why they should trust your business over your competitors...
I purchased a one time Speedy PC. software download from company and they were told not to proceed with using my credit card . I bought this and another virus protection package last December 2012.They continue to bill my Credit card for services I never used because I have bought another computer soon after which had everything pre loaded on it......I called but I noticed they are still continuing to bill my card for services they were told not to bill me for....
This report was posted on Ripoff Report on 12/14/2013 09:34 PM and is a permanent record located here: https://www.ripoffreport.com/reports/safecartcom-speedy-pc/select-stateprovince/safecartcom-speedy-pc-they-keep-using-my-credit-card-to-minus-charges-for-services-i-do-n-1107106. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 UPDATE Employee
SafeCart Charge
AUTHOR: CustomerSupport - ()
SUBMITTED: Tuesday, June 10, 2014
Hello Laura,
SafeCart is one of the Internet's leading payment processing services. We are sorry to hear of any problems you have encountered with your transaction/purchase, and please understand that we do take your complaint seriously. In regards to your complaint, please contact us at SafeCart, and we will be more than happy to assist you. You can reach our customer service at 1-855-432-0727 (M-F 6am to 5pm PST) or through email at customerservice@safecart.com.
Warm regards,
Kristy
SafeCart Customer Service
www.SafeCart.com
#1 UPDATE Employee
Your SpeedyPC Pro purchase
AUTHOR: Pareto rep - ()
SUBMITTED: Friday, June 06, 2014
Hello Laura
I am very sorry to hear of the difficulties that you have experienced. SpeedyPC Pro is dedicated to customer satisfaction and we would like to hear from you via our official support channels.
To contact our support site, please send an email to supportdept@speedypc.com and someone will get back to you promptly. If you would prefer, you are also able to give us a call on our toll free line of 1-855-572-5062 between the hours of 9 a.m. and 4 p.m. Pacific Standard Time.
We truly appreciate your business, and look forward to hearing back from you.
Kindest Regards
Laura E.
SpeedyPC Pro Liaison
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