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Report: #1179668

Complaint Review: Safecart.com/SpeedyPC - Select State/Province

  • Submitted:
  • Updated:
  • Reported By: Susan — North Port Florida
  • Author Confirmed What's this?
  • Why?
  • Safecart.com/SpeedyPC Select State/Province USA

Safecart.com/SpeedyPC Safecart charged me for the SpeedyPC cleaner, Took care of taking it off my credit card, then charged me again. North Port Florida

*UPDATE Employee: SafeCart Charge

*UPDATE Employee: Your SpeedyPC Pro purchase

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I ordered a Speedy PC cleaner for my computer from Safecart.com, and decided I wanted to go back to my reliable PC cleaner System Mechanic Pro.  They took the order off my credit card and then charged me for it again. What can be done?  I will call both my credit card and the Safecart.com and ask for clearance. In the meantime, I want people to know what a Ripoff this company is.    Do not go to them for ANYTHING 

Susan,  North Port, FL

This report was posted on Ripoff Report on 09/27/2014 02:40 PM and is a permanent record located here: https://www.ripoffreport.com/reports/safecartcomspeedypc/select-stateprovince/safecartcomspeedypc-safecart-charged-me-for-the-speedypc-cleaner-took-care-of-taking-i-1179668. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
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0Employee/Owner

#2 UPDATE Employee

SafeCart Charge

AUTHOR: CustomerSupport - ()

POSTED: Friday, October 03, 2014

Hello Susan,

SafeCart is one of the Internet's leading payment processing services. We are sorry to hear of any problems you have encountered with your transaction/purchase, and please understand that we do take your complaint seriously. In regards to your complaint, please contact us at SafeCart, and we will be more than happy to assist you. You can reach our customer service at 1-855-432-0727 (M-F 6am to 5pm PST) or through email at customerservice@safecart.com.
Warm regards,

Kristy
SafeCart Customer Service
www.SafeCart.com

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#1 UPDATE Employee

Your SpeedyPC Pro purchase

AUTHOR: Pareto rep - ()

POSTED: Monday, September 29, 2014

Hello Susan

I am very sorry to hear of the recent difficulties that you have experienced.  SpeedyPC Pro is dedicated to customer satisfaction and we would like to hear from you via our official support channels.

To contact our support site, please send an email to supportdept@speedypc.com and someone will get back to you promptly.  If you would prefer, you are also able to give us a call on our toll free line of 1-855-572-5062 between the hours of 9 a.m. and 4 p.m. Pacific Standard Time.

We truly appreciate your business, and look forward to hearing back from you.

Kindest Regards

Laura E.

SpeedyPC Pro Liaison

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