Safer Wholesale, Great Sports Safer Wholesale sent me a damaged scooter. Oil leaking from engine case and damaged frame. New Lenox Illinois

I ordered a brand new Vader Scooter. The scooter came partially assembled, which the salesman never told me I had to assemble anything. The engine is leaking oil with a cracked crankcase and leaked inside the box and all over the scooter.

I called Safer Wholesale and asked for a new, undamaged scooter. They responded that it was not their responsibility. I feel that I should not have to pay for an item that is not useable. I now have a damged scooter that I cannot use. This was a gift for my son.