Complaint Review: sahara company - Edoma Minnesota
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- Author Not Confirmed
- sahara company 7463 cahill rd Edoma, Minnesota United States of America
- Phone:
- Web: ehomeair.com
- Category: Electronic Manufacturers
sahara company ehomeair.com When I had trouble with my fedders 12K Ac Mini-split they said they do not cover the warranty. We have tried to get repair work done on it and notthing works. It should have been replaced. Edoma, Minnesota
*General Comment: Who told you Airwell Fedders went out of business?
*Consumer Suggestion: Just a question....
*Author of original report: contact manufacturer
*Consumer Suggestion: Try contacting the manufacturer
Show customers why they should trust your business over your competitors...
I purchased a Fedders 12000 BTU mini-split AC and when I needed warranty work because it did not work they did not help me a one bit. They had all kind of excuses. They should have replaced the whole unit. I am still trying to get it to work, but it only works partially. I am very frustrated and angry. I bought this AC and now I have not much to speak about. I wish someone could help me to get this unit replaced. They should have to pay for their consequences.
This report was posted on Ripoff Report on 06/30/2011 12:00 PM and is a permanent record located here: https://www.ripoffreport.com/reports/sahara-company/edoma-minnesota-55439/sahara-company-ehomeaircom-when-i-had-trouble-with-my-fedders-12k-ac-mini-split-they-said-747551. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#4 General Comment
Who told you Airwell Fedders went out of business?
AUTHOR: voiceofreason - (United States of America)
SUBMITTED: Monday, July 11, 2011
They are still very much in business. Warranty Repairs 800-332-6658. did your sale/installation contract(s) mention anything about the dealer being responsible for warranty issues? If not, then Airwell is the one you need to deal with. If you're now out of warranty period, but your issues began before that and you spun your wheels with the dealer, the mfr might still work with you, even if it means going thru their executive offices. But try the normal warranty number first.
#3 Consumer Suggestion
Just a question....
AUTHOR: Ken - (USA)
SUBMITTED: Sunday, July 10, 2011
How long have you had the A/C?
What is it doing/not doing?
Is the washable filter clean?
Sorry you're having trouble.
#2 Author of original report
contact manufacturer
AUTHOR: kathy - (USA)
SUBMITTED: Tuesday, July 05, 2011
I did try and contact them. They went out of business. So they wont stand behind anything there either.
#1 Consumer Suggestion
Try contacting the manufacturer
AUTHOR: Ken - (USA)
SUBMITTED: Thursday, June 30, 2011
Here's a link to the manufacturer:
http://www.fedders.com/
Good luck...Google is your friend.
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