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Report: #795104

Complaint Review: Saint Leo University - Tampa Florida

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  • Reported By: Robin — Soddy daisy Tennessee United States of America
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  • Saint Leo University Tampa, Florida United States of America

Saint Leo University What a ripoff! Not worth the money they take! Tampa, Florida

*Consumer Comment: Comment

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Fall 2008 I had to drop classes from Saint Leo online education due to a family emergency out of state. Not knowing how to drop this classes, I first emailed all my instructors on the 3rd day of class to let them know I was dropping out. First Drop Notice!

Then on that Friday I traveled out of town thinking that was it. However, on Sunday I realized I had to do more. So I went to a relatives home, out of state still, and dropped my classes. Second Drop Notice!

I also emailed the financial aid department. Third Drop Notice!

The next day I receive an email stating they did get my form.

Several months go by before I am notified that I owe for the class because I missed the drop date to get my money back and I owe what the student loan did not pay. I forwarded all my emails and one kind woman tells me all is good. Then I find out from a Mr. Dadez that my drop form did not get received until that Monday, making it a day too late for refunds. Again, I forward all the emails to him in addition to the acknowledgment email that was sent 3 hours before they state my drop form was received.

Here I am 3 years later and Saint Leo University has turned by account over to a collection agency that is trying to charge me 44 percent of the amount due as their fee in addition to the class fee. I have turned the collection agency into the BBB because that is illegal and now I am trying to found someone to help me with rest of the problem.

When I originally tried to speak to someone over Mr. Dadez, who is just a student advisor, he would not give me a name and told me it doesn't matter it was up to him. I have that email also.

I hope anyone reading this thinks twice about using this university for their online learning.

This report was posted on Ripoff Report on 11/04/2011 10:20 AM and is a permanent record located here: https://www.ripoffreport.com/reports/saint-leo-university/tampa-florida-/saint-leo-university-what-a-ripoff-not-worth-the-money-they-take-tampa-florida-795104. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Comment

AUTHOR: Jeanski - (USA)

POSTED: Saturday, November 05, 2011

I just have a couple of comments about what seems to be a common problem with college students these days. You read the directions too late.

Your first notice went to the faculty. That wouldn't help your case because faculty rarely have anything to do with the actual enrollment process. That function belongs to the Registrar. You say you submitted a second notice, but to whom? If it wasn't the Registrar, (or other designated enrollment person) you're probably out of luck. Same with financial aid.

If you missed the drop date, you weren't "dropped" but "withdrawn". There's a big difference. Student loans don't pay for dropped classes, but they do pay for withdrawn classes. So that's a big clue that you did, in fact, miss the drop date.

I looked at the academic calendar and it seems you only have about three days to drop (as opposed to withdraw), but I don't know if that applies to the online program. They frequently have a shorter suspense for students to make a decision because the classes are accelerated. But again, I'm not sure if that applies.

St. Leo is actually a highly regarded university, so future students shouldn't take this complaint as indicative of how things are done.

And no, I don't work for them.

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