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Report: #1459568

Complaint Review: SALT POOL STORE - NORTHBROOK IL

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  • Reported By: Joyce — Nashville United States
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  • SALT POOL STORE NORTHBROOK, IL United States

SALT POOL STORE, NORTHBROOK. IL 60062 Returned faulty salt cell - never received credit. NORTHBROOK IL

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I purchased a replacement salt cell for our pool on June 20, 2018.  It was installed but did not work.  Emailed several times but got no response.  Called and left several voice messages, but no response. 

Sent faulty salt cell back by priority mail on July 31, 2018.  It was received by them in their Northbook, IL location on August 3, 2018.  Have called many times since then leaving messages on all their phones requesting refund.  No reply.  No response to either email or phone messages. 

They are holding my $278.00 paid to them through PayPal.

This report was posted on Ripoff Report on 09/05/2018 09:28 AM and is a permanent record located here: https://www.ripoffreport.com/reports/salt-pool-store/northbrook-il-60062/salt-pool-store-northbrook-il-60062-returned-faulty-salt-cell-never-received-credit-1459568. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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