Complaint Review: Sam B Merchon and Cynthia Lilly Miller - Rockville, MD MD
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- Author Confirmed
- Sam B Merchon and Cynthia Lilly Miller Rockville, MD, MD United States
- Phone: 2405648956
- Web:
- Category: Auto Repair Service
Sam B Merchon and Cynthia Lilly Miller Fake Auto Body Repairs Rockville, MD MD
*Consumer Comment: Fake auto repair scam
*Consumer Comment: MoCo Investigator
*General Comment: I Have Additional Information
*Author of original report: New link for moco PD investigator
*Author of original report: Reply to new author
*Consumer Comment: Sam Merchon scammed me too
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I met Sam B Merchon in a parking lot where he approached me, said he works for a car repair shop in silver spring, and that he noticed my car bumper was broken on one side. He said he could fix it for a special right away and that he would follow me wherever to complete the repair.
The way he described the repair seemed believable and intelligent, specifically, I knew the bracket was broken and that a significant anchor and patch would need to physically added to keep the bumper from coming back out. S
am offered this idea on his own without me saying anything so I believed him. I expressed some doubt at which point he offered his ID (Which I now suspect might be a fake) to take a picture of, and I have a digital copy. We agreed to $400 by credit card for the repair, and he said I only had to pay after the repair.
He made what looked like a legit attempt to fix the bumper, where he patched it together and said he used glue and taped the bumper with masking tape. It sounded legit but I asked about warranty and he said he will give me a 6 month warranty. So I offered to pay and he said he doesn't take credit cards. So he suggested venmo and proceeded to give me a different person's account (Cynthia Lilly Miller) and gave me the phone number verification to send $400 that way.
He told me not to remove the tape until the next day, at which point I did and realized I was scammed. The bumper was not actually repaired, there was no mechanical bracket, anchoring, reinforcement, or glue to hold the bumper back in place permanently. I contacted Sam by the number he originally offered and I've been nothing but ghosted, no reply at all. Unfortunately, I do not recall the name of the business he said he worked for/with.
All buyers beward, this guy changes his phone often and is probably using a fake ID. Looks like a career criminal
This report was posted on Ripoff Report on 01/02/2020 05:48 PM and is a permanent record located here: https://www.ripoffreport.com/report/sam-b-merchon-cynthia-lilly/rockville-md-fake-auto-ody-1489875. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#6 Consumer Comment
Fake auto repair scam
AUTHOR: Shamari - (United States)
SUBMITTED: Tuesday, August 12, 2025
I had this exact same situation happen to me recently. I was approached by a man who introduced himself as Tony (who I now suspect to be Sam) who offered to fix a dent on the passenger side of my car. He also said he had his mom and young child in the car with him and was willing to do the repair right there in the parking lot at a "lower rate than a legit repair shop.” I stupidly agreed as I was low on cash and he did his half-assed repair and told me to cash app his sister Cynthia since his account was deactivated. He said I could come back to the area and meet him to complete the rest of the repair at a shop he mentioned he worked out ( which I’m sure he doesn’t) but when I called him back the number was no longer and service and I haven’t been able to reach him. If you can confirm what he looks like on his ID I can see if it was the same guy doing the same scam. This all happened in Rockville as well so I’m sure he’s still out there.
#5 Consumer Comment
MoCo Investigator
AUTHOR: Rachel - (United States)
SUBMITTED: Thursday, July 15, 2021
The email for the new investigator is: bernardo.vega@montgomerycountymd.gov
In your report, you said: "he offered his ID (Which I now suspect might be a fake) to take a picture of, and I have a digital copy.”
Can you please email the investigator a copy of the ID? Thanks very much!
#4 General Comment
I Have Additional Information
AUTHOR: Rachel - (United States)
SUBMITTED: Wednesday, July 14, 2021
Michael,
Are you interested in pursuing redress for your loss? I found additional court case information that I'd like to share with you. I did file a complaint with Mont Co Office of Consumer Protection, as you suggested. Doug Numbers is no longer there. Is there any way for us to safely connect?
#3 Author of original report
New link for moco PD investigator
AUTHOR: MICHAEL - (United States)
SUBMITTED: Tuesday, July 13, 2021
Doug's email doesn't seem to work. Use this consumer protection office to find a new representative if you were in moco Maryland. Https://www.montgomerycountymd.gov/ocp/
#2 Author of original report
Reply to new author
AUTHOR: MICHAEL - (United States)
SUBMITTED: Tuesday, July 13, 2021
Sorry to hear this happened but good news... Please mention my name and email the picture to Doug.Numbers@montgomerycountymd.gov who investigates these cases
#1 Consumer Comment
Sam Merchon scammed me too
AUTHOR: Rachel - (United States)
SUBMITTED: Tuesday, July 13, 2021
Everything that happened to the complainant above happened to me. I have a picture of Sam’s truck and his license plate number. The work he did for me was removing a dent and repainting. He ruined my car. He told me his wife and file were in the car. My car door is ruined. The check has been cashed because he has you wAit 2 days to get your car washed. I’d love to get in touch with ComplAinant above
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