Complaint Review: Santini Bros. Moving and Storage Islip, NY - Islip New York
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Confirmed
- Santini Bros. Moving and Storage Islip, NY Mofitt Blvd. Islip, New York United States
- Phone:
- Web: http://7santinibrothersmovingandsto...
- Category: Moving & Storage
Santini Bros. Moving and Storage Islip, NY 1st They quoted me one price and charged me another on the day of the move. 2nd they broke my very expensive bedroom set. 3rd they left my new home a mess Islip New York
*Consumer Comment: Sue Them For What Exactly?
Show customers why they should trust your business over your competitors...
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
I spoke with George at Santini he quoted me $175.00 an hour and on the day of the move changed it to $180.00 an hour. I needed my household picked up on one day and delivered the next. George explained that they usually charge to hold the contents but since it was only one day they would not charge me. On the day of the delivery they broke a large mirror that went over my bed and also broke parts of the wood on the bedroom set. In addition the men were very unprofessional I smelled marajuana coming from the back of the truck. The men looked like they were picked up from a local 7/11 looking for work for the day.
As they were moving the mirror into place in my bedroom the mirror broke. In addition they came with no tools to take apart the furniture and put it back together. The new neighbors in my complex had to loan they the tools and they came with no water the new neighbors gave them water. The men were unkempt and certainly not motivated to work.
When it came time for payment I only gave them a tip because the owner of the company assured me he would pay for the mirror. I have called each week for a month they told me they could not locate a mirror person. I told him I would locate a mirror guy which I did and had a professional mirror guy send them the estimate. I followed up with a phone call and they still told me to call back another day. Now I am going to take them to small claims court to try and recoup my loss.
This report was posted on Ripoff Report on 08/09/2019 11:10 AM and is a permanent record located here: https://www.ripoffreport.com/report/santini-bros-moving-storage/new-york-st-quoted-price-day-1483236. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#1 Consumer Comment
Sue Them For What Exactly?
AUTHOR: Jim - (United States)
SUBMITTED: Friday, August 09, 2019
OK, they broke your mirror. Unfortunately, you are not entitled to the cost associated with a new mirror. If you read your moving contract, you'll find you're entitled to valuation. Valuation for a company like this on a local move is around $0.60 per pound.
A 20lb. mirror, assuming it's even that heavy, would net you $12. Federal law only allows you collect what the contract states, which is valuation, and a small claims court would throw out any lawsuit you might file for that reason. So for the court filing fee, you'd collect $12 max.
When it came time for payment I only gave them a tip because the owner of the company assured me he would pay for the mirror. I mean you should have tipped them anyway; the guys who do your move are the hardest working and lowest paid people you can imagine. BUT his oral statement would not be enforcable. That's why moving contracts are in writing. Because oral promises mean nothing.
The new neighbors in my complex had to loan they the tools and they came with no water the new neighbors gave them water. The men were unkempt and certainly not motivated to work. The guys should have had tools, however with a local move, I've seen that happen.. However, it is your responsibility to buy water for your movers, not your neighbors. If I were you, I would have apologized to the movers for not having water and some snacks to give them. Insofar as motivated, you probably treated them poorly, you've already judged them harshly, had nothing for them to drink or snack on....and you weren't going to tip them. Yeah, I would not be so motivated to work for you either.
Next time, don't hire movers. Do it yourself. If you have any friends (I doubt it), let them do your move. Don't feed them or give them water while they move you. Let's see if they're still your friends after it's done.
Advertisers above have met our
strict standards for business conduct.
