Report: #1025939

Complaint Review: SAPHIRE E-CIGS - Internet

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Ripoff Report is Xcentric Ventures

Submitted: Sat, March 09, 2013
Updated: Wed, May 01, 2013
Reported By: Ming — Orlando, Florida United States of America

Author Not Confirmed

Why?

SAPHIRE E-CIGS ? Internet United States of America

Phone: 1-888-497-6566
Web: http://saphireecigssite.com/
Category: Credit Card Fraud

SAPHIRE E-CIGS SAPHIRE E-CIG on-line Debit card fraud Internet

*Consumer Comment: Great customer service

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I got a free trial. I hated it and, said, I don't want it. They charged me another $99.67. I called three times. Every time, they appologized and said they were sending a reference number so, I could receive a refund. Three times, they lied. I received nothing, Today, they charged me another $64.72. If it is not cleared up by Monday, I plan to file suite against them!

This report was posted on Ripoff Report on 03/09/2013 12:49 AM and is a permanent record located here: https://www.ripoffreport.com/reports/saphire-e-cigs/internet/saphire-e-cigs-saphire-e-cig-on-line-debit-card-fraud-internet-1025939. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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0Author

1Consumer

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#1 Consumer Comment

Great customer service

AUTHOR: Steve Grimes - ()

SUBMITTED: Wednesday, May 01, 2013

POSTED: Wednesday, May 01, 2013

I purchased the trial kit.

It also arrived 5 cartridges short. called customer support and they gladly sent me 5 more, along with an additional e ciig ... Free.

The rep reduced my recurring charges in half. Called a second time, stating the cartridges were not quit getting me a full pack and asked about purchasing a replacement kit. This excellent rep told me she would send me 10 more ... No Charge! Nothing but great things to say about the product rand the customer service. I highly recommend this company!

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