Complaint Review: save on pool supplies - Nationwide
- save on pool supplies Nationwide USA
- Phone: 8003603336
- Web: ebay.com
- Category: Pools & Saunas
save on pool supplies Total Crooked Business, Takes Your Money and charges for refunds internet
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Bought a Solar Pool Cover from these crooks on ebay. Bought wrong size and contacted them by email before it shipped to please get me the right size and I will pay the difference. They said no and shipped the wrong cover. I explained that I would return it and alert others to their horrible customer service tactics. Pool cover arrives and I ask ebay for a return. Fine, now I have to pay return shipping costs $27 if I use Ebay ,$60 if I ship usps myself. The cover was $72 with free shipping. So now I am out an additional $27 to return something that should have never shipped and it took 3 weeks to get my money less shipping back. I looked online and this is standard procedure for them, they hide under Ebay saying they can't change an order once its ordered. This is ridiculous, it cost them shipping and me shipping too. Then after all of this they asked me to cancel the order.Probably to avoid the negative feedback. I said no and left a negative review. You cannot say much because of space in your rebuttal. Then they answer to make it look like they are innocent and i'm the wrong one.
How can companies continue to rip us off like this and hide behind ebay. They even have a very good ebay rating and ebay just says send it back for a return less your postage and time. No apology, nothing from either party. I bought another cover cheaper from a reputable company. Don't patronize crooks like these, do your research first. There is bad press about them on the internet. Sorry I trusted Ebay and them, what a load of hooey. beware
This report was posted on Ripoff Report on 07/06/2016 11:12 AM and is a permanent record located here: https://www.ripoffreport.com/reports/save-on-pool-supplies/nationwide/save-on-pool-supplies-total-crooked-business-takes-your-money-and-charges-for-refunds-in-1315353. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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