SaveMore.com Gift card purcased, never received. Internet

Ordered a Subway gift card for $10 on 11/10/2011 and never received it. Site says it was redeemed on 11/23/2011 and the only time that I got any response of any sort was a Customer Service Rep that told me via chat that the cards were being sent out the week before Christmas. This was a bold faced lie as I am still waiting to get the card as of 1/18/2012. Thinking the first card would arrive as promised, I ordered a $10 Burger King gift card on 12/26/2012 the web page says that the card voucher will be available on 1/20/2012; I am anxious to see what will happen and will update report at that time.