Complaint Review: SBC and AT&T - SAGINAW Michigan
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- Author Confirmed
- SBC and AT&T SAGINAW, Michigan U.S.A.
- Phone: 419-6916465
- Web:
- Category: Telephone Companies
SBC -AT&T ripofff fraudulant billing of $14.21 for something I never ordered SAGINAW Michigan
*Consumer Suggestion: It's called "Slamming"
*Author of original report: sbc saginaw, mich
*Author of original report: sbc saginaw, mich
*Author of original report: sbc saginaw, mich
Show customers why they should trust your business over your competitors...
I received my sbc bill today only to open it and find that it had gone up. I checked the back and found there was a premium service called USA VOICEMAIL something i did not order, and the price was $14.21. I tried to call them and of course there was no answer,only open from 9 to five this was 5:15. so tomorrow morning i will be making a call and try to get this taken care of.
I will find out if this does any good ,if not i will keep calling and not paying the $14.21.
Sharon
Oregon, Ohio
U.S.A.
This report was posted on Ripoff Report on 03/20/2006 07:20 PM and is a permanent record located here: https://www.ripoffreport.com/reports/sbc-and-att/saginaw-michigan-48663/sbc-att-ripofff-fraudulant-billing-of-1421-for-something-i-never-ordered-saginaw-michi-182313. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#4 Consumer Suggestion
It's called "Slamming"
AUTHOR: Nick - (U.S.A.)
SUBMITTED: Tuesday, March 21, 2006
Sharon,
What they did was called "slamming", and was popular back in the 80's when long distance companies would use every and any tactic to add their service to your bill. A phone call, cash this free $5.00 rebate, etc where the fine print would add services to your phone bill. I'm NOT saying you did any of this, since illegal "slamming" is when companies do it WITHOUT your permission.
If you can't get SBC to take off the charge, dispute the billing - the directions of how to dispute a charge usually involve writing a letter or two, one to SBC, and the other to a Federal Communications Bureau. You CAN ask SBC to assist you, and they should help. If they don't, include that when you DO find your Federal Telecommunications Bureau - it only helps you build your case - so it is a good thing either way!
You HAVE the right to dispute the bill.
During the dispute, you HAVE the right not to pay that amount - just make sure you deduct it each month.
Best yet, call the company directly and be really polite, as much as you can. Maybe they will reverse it if you hint that you'd be willing to consider their "service" in the future, but that you can't spend the $14.00 TODAY, and would they "please please" remove it. :)
I'll watch this thread - let us know how it goes.
#3 Author of original report
sbc saginaw, mich
AUTHOR: Sharon - (U.S.A.)
SUBMITTED: Monday, March 20, 2006
The report i made was about my SBC bill, but the people that charged me the $14.21 was listed under a company called
OAN SERVICES,INC. FOR USA VOICE MAIL. That i did not order.
#2 Author of original report
sbc saginaw, mich
AUTHOR: Sharon - (U.S.A.)
SUBMITTED: Monday, March 20, 2006
The report i made was about my SBC bill, but the people that charged me the $14.21 was listed under a company called
OAN SERVICES,INC. FOR USA VOICE MAIL. That i did not order.
#1 Author of original report
sbc saginaw, mich
AUTHOR: Sharon - (U.S.A.)
SUBMITTED: Monday, March 20, 2006
The report i made was about my SBC bill, but the people that charged me the $14.21 was listed under a company called
OAN SERVICES,INC. FOR USA VOICE MAIL. That i did not order.
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