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Ripoff Report | Scbn- Brad Williams Review - Austin, Texas
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Report: #483445

Complaint Review: Scbn- Brad Williams - austin Texas

  • Submitted:
  • Updated:
  • Reported By: Barbara L Thomson — lenoir North Carolina USA
  • Author Not Confirmed What's this?
  • Why?
  • Scbn- Brad Williams po box 140766 austin, Texas United States of America

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SCBN told me that if i canceled within 30 days of joining i would get a full refund. I canceled in 1 business day.  I returned their packet by certified mail and received a letter from them today saying I was not getting any money back. They are keeping my money that i paid for medicine in which i am not going to recieve. That is stealing in my book.

This report was posted on Ripoff Report on 08/21/2009 10:35 AM and is a permanent record located here: https://www.ripoffreport.com/reports/scbn-brad-williams/austin-texas-78714/scbn-brad-williams-scbn-they-ripped-me-off-for-12000-austin-texas-483445. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
3Consumer
0Employee/Owner

#4 Consumer Suggestion

They told me the same thing.

AUTHOR: gordon - (United States of America)

POSTED: Monday, March 15, 2010

The best way to save on perscriptions is not to do business with SCBN/FMR.

I am now getting my meds direct from the manfacturer,too bad I got ripped of in a scam first!

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#3 Author of original report

FREE MONTH HA! HA!HA! Rebutal

AUTHOR: Barbara L Thomson - (USA)

POSTED: Sunday, January 10, 2010

You are not offering me a free month because you already kept my money. All $120.00 worth. You kept my money for medicine which i never received. So how can you say your giving me a free month. Lie Lie Lie!!!!!

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#2 UPDATE Employee

Hey Barbara

AUTHOR: Brad @ SelectCare Benefits Network - (U.S.A.)

POSTED: Sunday, January 10, 2010
Thank you for bringing this matter to our attention. I have spent some time going over your case with our Advocate Team, and I think that you will find the resolution to meet your expectations.

You signed up for our advocacy services and we mailed you the new member kit along with your discount card. It is unfortunate that you chose to cancel in your first 30 days. Select Care allows any member to cancel during this time if they return the kit, but no refund is available as advocacy services have already begun in good faith. We are still committed to helping you procur your medications and if you want to take advantage of what you signed up for originally then we are pleased to help.



We are certainly happy to offer you a free month of membership so that you can get the medications. We are confident that in this time period of using your membership, you will not only receive your medications but also be very happy with our ability to assist you in receiving your medications. Please contact me at 512-406-5057 so that we can get things started.



 



Sincerely,

Brad Williams
SCBN Customer Care Manager
512-406-5057



Brad_Williams@SCBN.org
www.SCBN.org



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#1 UPDATE Employee

Hey Barbara

AUTHOR: Brad @ SelectCare Benefits Network - (U.S.A.)

POSTED: Sunday, January 10, 2010


Thank you for bringing this matter to our attention. I have spent some time going over your case with our Advocate Team, and I think that you will find the resolution to meet your expectations.



You signed up for our advocacy services and we mailed you the new member kit along with your discount card. It is unfortunate that you chose to cancel in your first 30 days. Select Care allows any member to cancel during this time if they return the kit, but no refund is available as advocacy services have already begun in good faith. We are still committed to helping you procur your medications and if you want to take advantage of what you signed up for originally then we are pleased to help.



We are certainly happy to offer you a free month of membership so that you can get the medications. We are confident that in this time period of using your membership, you will not only receive your medications but also be very happy with our ability to assist you in receiving your medications. Please contact me at 512-406-5057 so that we can get things started.



 



Sincerely,

Brad Williams
SCBN Customer Care Manager
512-406-5057



Brad_Williams@SCBN.org
www.SCBN.org



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