Seaborne Airlines Ben Munson, CEO, Dagna I. Ballester / Corporate Support Accountant Seaborne Airlines Scams Corporate Customers and won't refund account balances San Juan Puerto Rico

Last year May 2016 Seaborne Airlines ran ads in the San Juan Star newspaper stating that if you open a new corporate account or make a deposit in an existing corporate account that they would give you a gift certificate for the same amount good for six months. After repeated correspondence with them I made a purchase and took a trip to the Dominican Republic. I noticed at the time they did not use the certificate (That I was never issued). It struck up something in my mind why they did not ask or mention it.

After six months I e-mailed the accountant that I was in contact with during the process (Dagna I. Ballester / Corporate Support Accountant) and asked about getting the certificate extended. His reply was no and that I did not have a certificate. I reminded him that’s why I opened the account for the certificate and that I wanted to cancel it. That was about six months ago and after multiple e-mails, certified mails and certified mails to the CEO Ben Munson I still don’t have the consideration of a refund nor any reply. Today I called the corporate office and left a message and still not even a reply.

I’m filing a complaint with the FAA and the FTC and then I will take legal action to get a refund and also for damages. I will follow up on Thursday April 27, 2017.