Complaint Review: Sean Douling(Student Services) - Woodland Hills California
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- Author Not Confirmed
- Sean Douling(Student Services) Woodland Hills, California USA
- Phone: 818-208-6969
- Web:
- Category: Unusual Rip-Off
Sean Douling, Student Services, Sean Douling said he was with student services in relations to the Obama student loans forgiveness program and asked me all the regular questions and got my personal questions such as bank information Woodland Hills California
*REBUTTAL Owner of company: Client name? Who do we contact with NO name??
*UPDATE Employee: Student Services
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I received a text message from Student Services saying that they were with the Obama Student Loan Forgiveness Program and we went the normal process and they asked me the normal questions such as first and last name, social security number and bank information and set up payment dates and everything for February 5th and March 11th, April 11th, May11th, and June 11th
This report was posted on Ripoff Report on 01/05/2016 03:31 PM and is a permanent record located here: https://www.ripoffreport.com/reports/sean-doulingstudent-services/woodland-hills-california/sean-douling-student-services-sean-douling-said-he-was-with-student-services-in-relatio-1278196. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 REBUTTAL Owner of company
Client name? Who do we contact with NO name??
AUTHOR: Customer Service Dept - (USA)
SUBMITTED: Thursday, February 11, 2016
To Whom It May Concern:
My name is Alejandro M, I'm the Retention Department Manager at Student Services. I have received this report with NO name to address concerns directly with. Anonymous reports are not verifiable and the "complaint" information disclosed is very limited to even try and figure out who this person is. We do not send "texts" or solicitations to anyone. This seems to be another entity. Please double check your information and its sources to avoid defamation.
Should this person wish to contact me directly, I am available Mon-Fri 9am to 5pm Pacific and my direct line is: 1-800-269-8508.
Best regards,
Alejandro M.
#1 UPDATE Employee
Student Services
AUTHOR: Customer Service Dept - (USA)
SUBMITTED: Friday, February 05, 2016
To Whom It May Concern:
On January 5th, 2016, we received a call from an interested party about our services. This person's name is Breosha Davis. Breosha inquired about the assistance programs for Federal Student Loans. Breosha was fully informed and disclosed of all information pertaining our company and our services. Breosha was given a service agreement with a 5 day right-to-cancel. Breosha performed on this service agreement by requesting to cancel on January 6th, 2016. Breosha was contacted via both, telephone and email on Feb 1st, 2016, to confirm the cancellation had been processed and the account was successfully closed on Feb 3rd, 2016.
Lastly, Breosha was never charged for any services. We are a rated A Company with the BBB and have gotten absolutely no outstanding complaints as we have taken care of all our clients accordingly. Thank you for sharing your concerns.
Respectfully,
Student Services Customer Care
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