Complaint Review: Serra Toyota of Birmingham, AL - Birmingham Alabama
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- Author Not Confirmed
- Serra Toyota of Birmingham, AL 1300 Centerpoint Parkway Birmingham, Alabama USA
- Phone: (205) 838-400
- Web: www.serratoyota.com
- Category: Auto Dealers
Serra Toyota of Birmingham, AL They ordered the wrong car for me but won't refund my $1000 deposit. Birmingham Alabama
*Consumer Comment: Roy,
*General Comment: Industry Insider Advice
Show customers why they should trust your business over your competitors...
Tommie Dill of Serra Toyota in Birmingham, AL, asked for a $1000 deposit to order a car we had been negotiating on. I gave the deposit and after several weeks, Tommie called and said the car was there. When I got to the dealership, the car was not what was supposed to have been ordered(wrong options). When I asked for my deposit back, Mr. Dill said the deposit was non-refundable.
This report was posted on Ripoff Report on 08/12/2013 06:19 AM and is a permanent record located here: https://www.ripoffreport.com/reports/serra-toyota-of-birmingham-al/birmingham-alabama-35215/serra-toyota-of-birmingham-al-they-ordered-the-wrong-car-for-me-but-wont-refund-my-100-1074966. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Consumer Comment
Roy,
AUTHOR: Karl - ()
SUBMITTED: Tuesday, August 13, 2013
You can also contact all of your local TV News Stations in your area. Send them a copy of your Ripoff Report. Put it to the attention of 'Investigative Reporter'. Maybe someone will contact you and do a story on television so other potential customers in your area are aware of what might happen to them if they decide to go to Serra Toyota in Birmingham. Good luck to you, and make sure to spread your Ripoff Report all over the web at sites like Twitter and Facebook!
#1 General Comment
Industry Insider Advice
AUTHOR: Bubba Lee - ()
SUBMITTED: Monday, August 12, 2013
1st: There is a government agency that oversees the operation of Car dealers in your area. Find out who and file a complaint
2nd: Small claims court, include all costs you incured in the suit and the nice cleark at the courthouse will help you. At the very least the dealer will have to explain to the judge why he doesn't owe you the money, always good fun, and it will cost him more too fight than pay.
3rd: Call Toyota corporate and file a complaint. Be polite and do not take no for an answer. Request a file # so you can trace your complaint later.
The BBB has no power but filing a complaint with them gets you on a local venue for local people to see.
Good Luck
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