Report: #1265571

Complaint Review: Service Concierge

  • Submitted: Wed, November 04, 2015
  • Updated: Wed, November 04, 2015
  • Reported By: Jaclyn — Alabama USA
  • Service Concierge

    Naples, Florida

Service Concierge I bought a package of 8 cleanings. The first cleaning they didn't even vacuum/mop. 2nd, 3rd, and 4th cleanings were rescheduled, cancelled, and ladies showed up late. Now they haven't showed up for 2 weeks, and refuse to email me and/or call me back. Over the last 8 days I have called 3 times, and emailed 3 times. They owe me 4 cleanings still or $150 (half of my package amount). This company is a huge headache, and I advise to STAY AWAY!!!! Naples Florida

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I bought a $300 package for 8 house cleanings.  The company has not honored 4 of the cleanings.  THe first cleaning they did n ot even vacuum/mop!  The next three cleanings were scheduling headaches as they cancelled/just didn't show up/or came late.  They haven't showed up in two weeks.  I have called 3 times, and left 3 voicemails, to schedule my remaining 4 cleanings and they have not responded back.  They owe me $150 or 4 house cleanings.  

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