Complaint Review: Service Intelligence - Calgary Alberta
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- Author Confirmed
- Service Intelligence 104 58th Ave S.E. Calgary, Alberta Canada
- Phone: 403-383-2051
- Web:
- Category: Business Consulting
Service Intelligence Mystery shopper Calgary Alberta
*UPDATE Employee: Service Intelligence Cautions Against Unsolicited Mystery Shopping Offers
*Consumer Comment: Duh!
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Was hired as a 'mystery shopper' to cash check and send money gram.
02-14-07:
Check for $2395 deposited and teller told me if there are no holds on check, funds will be deposited the following day.
02-23-07:
Money gram sent from Walmart. Per instructions for mystery shopping' I called Service Intelligence Program Coordinator rep. Joe Devere (403-383-2051) to provide money gram reference code, pin number and explain I received another check do they want it back or should I cash it for my next assignment. He said cash the check and he provided another fax number (403-397-1534) to send in my time sheet and evaluation. I tried sending and it failed. Called Joe again and left message fax did not go thru. I deposited another check for ($2395) in my acct. Went on line that night and noticed my account in the red. figured there was a hold on this check.
02-24-07:
Called bank customer service first thing AM to inquire why my acct was in the red. Bank told me the check I deposited on 02-14-07 was counterfeit. I told her I have a issue with this since 10 days passed and the bank did not notify meshe said to call the fraud unit on Monday (closed during the weekend). She also said the deposited check is in mail to me. Local police, FBI, BBB (Calgary and Georgia; 5400 Laurel Springs Parkway Suwanee, GA 30024-6056 P: (678) 513-4776), PO, etc.
02-26-07:
Both checks drawn from the same bank (www.Bank of American Fork.com). Bank of American Fork now has a fraud warning posted on their site now; and both checks have the same fax numbers but information in the letters differ somewhat:
1st letter: Program Coordinator is Joe Devere @ 403-383-2051. Person to send money is Ms. Rita Kendrick.
2nd letter: Program Coordinator is Jason Anderson @ 403-890-8207. Person to send money is Ms. Linda Thomas.
FYI: My bank did not notify me till 15 days latter that the 2nd check was counterfit.... yes I do have a issue with my bank but they said 'it is customer service... they extend the money to me when I deposit a check'.... please don't do me any favors.
Vic
Simi Valley, California
U.S.A.
This report was posted on Ripoff Report on 03/25/2007 05:35 PM and is a permanent record located here: https://www.ripoffreport.com/reports/service-intelligence/calgary-alberta-ab-t2h-on7/service-intelligence-mystery-shopper-calgary-alberta-240702. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 UPDATE Employee
Service Intelligence Cautions Against Unsolicited Mystery Shopping Offers
AUTHOR: Service Intelligence - (Canada)
SUBMITTED: Wednesday, August 13, 2008
Service Intelligence / Experienceexchange.com, like other leading mystery shopping providers, has been a victim of recent mystery shopping scams involving unauthorized and illegal use of our name and logo, we do not conduct mystery shops involving cashing checks or money transfers.
Service Intelligence, a wholly owned subsidiary of Global Compliance, conducts approximately 500 000 mystery shops and site evaluations for dozens of Fortune 1000 corporations through Experienceexchange.com each year. There are no sign up fees to become a shopper, and each shopper is paid through automatic bank deposit for every job they complete, in addition to being reimbursed for allowable expenses incurred during their visit.
Service Intelligence is working closely with Federal authorities to uncover this scam. One individual was arrested in August 2007 and is currently in litigation. We are also attempting to identify other individuals who may be involved in this fraudulent activity.
If you should receive any additional communications/information regarding this scam, please immediately report details to Service Intelligence at 1-866-261-5002 Ext. 240. Additionally, we urge you to contact authorities, including the local police, the FBI, and the Federal Trade Commission.
We certainly empathize with those individuals who have been targeted, and have taken steps to protect our mystery shoppers, as well as others who may be interested in applying to become a mystery shopper, by posting a notification on our website (www.experienceexchange.com), warning them of the fraudulent money transfer scam.
In addition, Service Intelligence is a member of the Better Business Bureau in both Canada and the United States. If you search Service Intelligence - 104 58th Ave SE Ste 140, you will see we have a satisfactory rating, with another 'disclaimer' below in regards to our name being fraudulently used.
Please note, this is not the nature of our business and we feel that if the publication had investigated this matter thoroughly the article would have further explained that there are in fact legitimate businesses, such as ourselves, being misrepresented by the individuals perpetrating this crime.
#1 Consumer Comment
Duh!
AUTHOR: Abe - (U.S.A.)
SUBMITTED: Sunday, August 19, 2007
This was a obvious scam, but NOT by the company listed above. Service Intelligence is a reputable mystery shop company. Scammers have always tried to dupe ppl into thinking they were signing up for a mystery shop company. I've been doing mystery shops for 5 years, I've seen it all. We started noticing the scammers using the names of real mystery shop companies around the beginning of the year. The postmark from that money order was most likely NOT from Canada. Besides that, Service Intelligence doesn't do these sorts of shops, they do a lot of fast food shops. No "real" company does anything with money orders.
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