Complaint Review: ServiceMaster Professional Cleaning - Chambersburg Pennsylvania
- ServiceMaster Professional Cleaning 186 Sunset Boulevard East Chambersburg , Pennsylvania USA
- Phone: 717) 267-2223
- Web: http://smprofclean.com
- Category: Home Improvements
ServiceMaster Professional Cleaning "Marry in Haste, Repent at Leisure" Chambersburg Pennsylvania
*REBUTTAL Owner of company: Not a Quality Issue
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"Marry in Haste, Repent at Leisure", or so the saying goes. When our house flooded back in June, we hired ServiceMaster based on the prompt and professional response of their dry-out team, and on the fact that they said they could begin working on the house right away, and would probably be done by September - since it was mid-summer and all the other contractors in our area were pretty well booked up, that sounded pretty good, and so we went ahead and hired ServiceMaster Professional Cleaning of Chambersburg to do the job. Now here it is Christmastime, here we sit in our ruined house, and we have to come up with more money to pay a diffferent contractor to repair the things that ServiceMaster Professional Cleaning messed up, such as levelling out the drywall around the windows and doors so that the woodwork can be installed; $300 to an electrician to reinstall the outlets that ServiceMaster's team of "professionals" loused up by cutting the openings in the drywall too large, and still more to patch the holes in the drywall left from ServiceMaster Professional Cleaning's botched job; $172 to the furnace repairman to replace an electrical connection between the furnace and the thermostat, shorted out when ServiceMaster's demolition team tore the thermostat out of the wall along with the panelling it sat on, without turning off the power supply to the thermostat; money to a carpenter to actually install the support beam that ServiceMaster said they had installed, but didn't.... the list goes on and on. Perhaps the biggest insult of all is the fact that we actually paid $637 of our insurance settlement money for a portajohn for the ServiceMaster employees, who used it for all of five weeks, even though it sat here ON OUR DIME for six months, and all the while, we thought that SERVICEMASTER was paying for it!!! Happy Holidays, ServiceMaster, from our home to yours!
This report was posted on Ripoff Report on 12/09/2013 08:17 PM and is a permanent record located here: https://www.ripoffreport.com/reports/servicemaster-professional-cleaning/chambersburg-pennsylvania-17202/servicemaster-professional-cleaning-marry-in-haste-repent-at-leisure-chambersburg-penn-1105725. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 REBUTTAL Owner of company
Not a Quality Issue
AUTHOR: Keith - (USA)
SUBMITTED: Thursday, September 22, 2016
The mentioned information about ServiceMaster is not true. Unfurtunatly ServiceMaster was called into a home that was flee infested and falling apart. It was failed to mention that the home has to be sprayed for flees on multiple occuasions prior to any work being performed in the home.
It was failed to mention that the insurance company only paid for claim related damages and not poor home maintanance. If a client does not have the money to pay for services, and asks to have things repaired improperly; the results will be improper


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