Report: #431202

Complaint Review: Shadowshoppers - Carson City Nevada

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Ripoff Report is Xcentric Ventures

Submitted: Thu, March 05, 2009
Updated: Mon, March 30, 2009
Reported By: — Selinsgrove Pennsylvania

Author Confirmed

Why?

Shadowshoppers 1894 US Highway 50 East, #4-215 Carson City, Nevada U.S.A.

Phone:
Web:
Category: Employment Services

Shadowshopper, LLC Did not request auto-renewal, but was charged $99.99/year anyway. Carson City Nevada

*Consumer Comment: Similar thing happened to me! They ILLEGALLY charged my account TWICE!!

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I knew I was trying a trial period of 1 month and clicked the button not to auto renew. 30 days later, I had an automatic payment pulled from my account of $99.99.

When I closed my account, I did not read any information to the effect of, "Remember, as stated before cancelling your membership, that no refunds will be issued, either in full or for the unused portion of your membership."

I responded to this company with an e-mail (there is no phone number given) with my displeasure of there unethical policy.

Paula
Selinsgrove, Pennsylvania
U.S.A.

This report was posted on Ripoff Report on 03/05/2009 04:09 PM and is a permanent record located here: https://www.ripoffreport.com/reports/shadowshoppers/carson-city-nevada-89701-3202/shadowshopper-llc-did-not-request-auto-renewal-but-was-charged-9999year-anyway-carso-431202. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Similar thing happened to me! They ILLEGALLY charged my account TWICE!!

AUTHOR: Steve - (U.S.A.)

SUBMITTED: Monday, March 30, 2009

POSTED: Monday, March 30, 2009

These people are obviously scammers.

First, was the autorenewal issue.
I specifically declined auto renewal.

Then I disputed the charge on my credit card and requested cancellation.

They FOUGHT the dispute and REFUSED to cancel!!

Now, THREE months later, I open my credit card statement today and they charged me TWICE for $19.99!!

Not once, but TWICE!!

The best part is, they have NO CUSTOMER SERVICE phone#!!
You CANNOT actually speak to anyone.

"Customer Service" is by email only!

If you are thinking of giving these creeps your credit card #, THINK AGAIN!
RUN FAST!