Shore Dreams Vacation Rentals Did nothing to me as I won't do business with them. Hard to tell from website, many given. AL and FL? Internet

The best advice is NEVER buying a timeshare anywhere. It is a scam and the so-called timeshare you buy is sold over and over again to other people. It is very difficult to sell your timeshare now and renting isn't in the deal. It will cost you more to buy a timeshare and maintenance fee than to rent a hotel room or a full ownership of a condo. Don't do it. There is good information about timeshare scams: timesharescam.com/blog/68-timeshare-scams-mexico-vs-us-why-are-there-more-situations-of-fraud-in-mexico/

Thank you for your feedback on the recent story. Since you are not a past guest or a present customer of ours, we feel your comments require a fair and balanced response. Furthermore, we have removed the clause you referenced in your complaint based on feedback from our guests and customers.

The recent story as reported by Pamela Brown on CNN does not reflect our policy accurately and as we explained to Ms. Brown, we strive to encourage our guests to communicate any issues or requests while they are staying with us.  In the past we have had a some guests try to demand compensation or refunds after departure by threatening a bad review, while not providing an opportunity for management or the owners to fix any issues while they were in the unit.  We don't participate in any of these threats that are unreasonable and untruthful, therefore our policy was implemented to include potential legal fees in the event of a libel lawsuit and any fines reported were grossly exaggerated by CNN.

We have many reviews on our website and vacation rental listing sites both positive as well as negative and encourage feedback from all of our guests via online surveys, our mobile app and vacation rental listing reviews. As evidenced by the review we received this morning as shown below. Again, we appreciate your concerns and hope you understand our side of the story. We also invite you to come stay with us and provide real feedback as a customer next time.