Sidekickrepair.com ( Some How Affiated With Elaptoprepair.com) ( Some How Affiliated With Elaptoprepair.com) My Sidekick 3 DC/ JACK controller had burned out; After paying 130.00 for a repair, Sidekickrepair.com Failed to send my phone back .... Longwood, Florida

After not being able to get a hold of Hip Top ( the manufactures of the Side Kick phones). I had sent my Side Kick 3 in to Sidekickrepair.com get repaired, as I browse the website everything they where saying seem to be legit.. But after still not receiving my phone back realize the potential for a scam...

~My First Email:~

December 6, 2007

Dear XXXXXX XXXX (XXXXXXXXX@hotmail.com) zipcode

Service Invoice for Sidekick III Bad motherboard on DC/ JACK controller

If only paying for Diagnostic, please allow 7 Business Days for pick up (we need to put all parts together)

Motherboard H resistors can not be read by the generator clock, (bad ac/ dc jack controller) motherboard needs to be replace and here is the invoice to get your Sidekick fully repair, as follows; 1 year warranty parts and labor. Payment must be made prior to repair.

Invoice

Laptop Ready Repair laptopready.com laptopready.com laptopready.com
1720 N Ronald Reagan Blvd 1015 W University Av 1022 King Street 837 Route 108 Unit 7
Longwood, FL 32750 Gainesville FL 32601 Alexandria VA 22314 Sandy Spring MD 20860
2nd Floor Rear Entrance
Qty
Item ID
Description
Unit Price
Amount

1
Mb
Motherboard and lcd
95
95.00


1
Lb
Labor
20
20.00

1 year extra warranty covers full sidekick $39.00 (optional)

Quote based on parts in exchange

Repair could take 24 business days
Shipping:
24.00

Service Dept hours of operation 12:00PM to 5:30PM M to F
Total:
$139.00
USD


If only paying for Diagnostic, please allow 7 Business Days for pick up (we need to put all parts together)

We Take American Express, Visa, Master Card, Discover http://www.elaptoprepair.com/payment.htm and please reply to confirm. Checks and Money Orders Payable to Laptopready

Name on Credit Card
____________________________

Credit Card Number
____________________________

Expiration Date
____________________________

Card Verification No
_____

Best Regards

Sidekick Repair Team

*Diagnostics: Process in which we check every component on the unit.

**Diagnostics Fee: diagnostic fee, pick up fee, and shipping fee apply to the total amount for shipping and diagnostics

~ My receipt ( Via Email) ~

LAPTOPREADY.COM
1720 N RONALD REAGAN BLVD
LONGWOOD, FL, 32750
407-965-3367

Date:
2007-12-17 10:07

Type:
CHARGE - CAPTURE

Appr:
XXXXXX

Ref:
XXXXXXX

Dev:
XXXXXX

Inv:
XXXXXXX

Name:
XXXXXXX XXXX Zip XXXXX Sidekick 3

Card:
VSA

Exp:
XX/XX

Acct:
XXXX-XXXX-XXXX-XXXX

Amt:
$139.00
Total:
$139.00

Sign Here

Cardmember acknowledges receipt of goods and/or services in the amount of the total show hereon and agrees to perform the obligations set forth by the cardmembers agreement with the issuer


( I Signed the receipt and sent it back to them in a email..)

~ My last and most Recent email NOTE: this email has been sent several times ~

2/11/2008 3:11pm

Dear XXXXXXX XXXX,

Sorry for any inconvenience, we have some inconveniences with the parts, we are expecting to have your repair completed next week, we will let you know as soon as it is ready, if you have any questions please contact us.

Thanks,

Customer Service

407 965 3367

( They Never answer the Phone!!!!!!!)


XXXX
Auburn, Washington
U.S.A.

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.