Report: #370169

Complaint Review: Silicon Support Services - Moraga California

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Submitted: Fri, September 05, 2008
Updated: Fri, September 05, 2008
Reported By: — Decatur Georgia

Author Confirmed

Why?

Silicon Support Services Moraga, California U.S.A.

Phone: 888-309-4212
Web:
Category: Consumer Services

Silicon Support Services - Nero Software Tech Support Ripoff Moraga California

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I needed help with my Nero 8 software so I called the Tech support # in the manual. I was told there would be a charge of $1.29/min. once I was connected to a support rep.I entered my card info. and was on hold for 13 minutes, then the call was dropped.

The next day I was checking my bank acct. online and found a $71 charge from Silicon Support Srvs.
I hope Nero Software has nothing to do with this scam! They need to know what's happening with the tech support# that's in their manuals.

Joey
Decatur, Georgia
U.S.A.

This report was posted on Ripoff Report on 09/05/2008 02:06 PM and is a permanent record located here: https://www.ripoffreport.com/reports/silicon-support-services/moraga-california/silicon-support-services-nero-software-tech-support-ripoff-moraga-california-370169. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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