Report: #591570

Complaint Review: Simpson Door Company

  • Submitted: Fri, April 09, 2010
  • Updated: Fri, April 09, 2010
  • Reported By: scratchbaker — Western US United States of America
  • Simpson Door Company
    400 Simpson Ave.
    McClearly, Washington
    United States of America

Simpson Door Company Redi-Prime Doors junk; do not match sample McClearly, Washington

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I received a sample Redi-Prime panel since no local dealers display any Simpson doors. On the basis of the quality of the sample and discussions with Simpson phone reps, I ordered these doors. Door panels spec'd as 3/8" deep are 1/4" as delivered. Prime paint quality is poor as is overall construction and finish. Dowel construction not tongue and groove as sample would have you believe. Doors had been mfg. in Brazil; are now imported from TrimLite out of Canada or China and QA is missing. They don't even arrive labelled "Redi-Prime". Customer support and district support are arrogant and don't care once the sale is complete. Avoid this product.

This report was posted on Ripoff Report on 04/09/2010 08:15 PM and is a permanent record located here: https://www.ripoffreport.com/reports/simpson-door-company/mcclearly-washington-98557/simpson-door-company-redi-prime-doors-junk-do-not-match-sample-mcclearly-washington-591570. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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