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Report: #1242012

Complaint Review: Six Flags Magic Mountain Valencia - Internet

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  • Reported By: Magicmountainscams — Necedah Wisconsin USA
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  • Six Flags Magic Mountain Valencia Internet USA

Six Flags Magic Mountain Valencia Magic Mountain Money Hungry thieves- misinformation to patrons Valencia Ca Nationwide

*General Comment: Yet again....

Show customers why they should trust your business over your competitors...

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 So we purchased a season pass not the first time we had passes either - in August 2014 - we had many emails stating to join the food pass- so we decided it might pay off so Feb 2015 after a very difficult sign up with a misinformation given to us at the park (now we are being told July 2015) that this would be in conjunction to our season pass- that it would be tacked on to or auto billing with our season pass. So we cancelled our membership as we no longer live in California- 2200 miles away so the need to have the passes make no sense! They told me I could not cancel until xxx date and on top of that I still have one payment to be completed and still have to pay! We had this program in the past so we were unaware of the changes and never had an issue- especially since we still lived in California and were able to enter the park! We moved and now they are telling us we cannot cancel the food membership! I can't enter the park as I do not live there and secondary I no longer have a membership as it is cancelled- but have to continue to pay for the food pass???? What crooks and money hungr thieves? I don't even live in the state!!!!! We were given wrong information by 2 employees we have not been to the park in 4-5months and will not be in California and still have to pay for a food pass! And physical pass which is to the tune off a 100 dollars a month literally flushed down the toilet as we cannot go to the park! So I have payed over $500 this year and am unable to enter the park!!! And still have to pay!!!! Buyers be aware they just want your money and do not care about you not being able to enter the park - but still pay for food????? And if you have hardship they don't care! I am a mother of children and cannot afford this - good job corporate! I was under the impression this was for the duration of my membership- not the case - so I still have to pay even though I don't have a membership and we simply can not afford it - especially since I am no longer in California- goodness gracious magic after all the years I have given you my money to wait in linessss that are long and miserable I have had season passes with you before never cancelled- but you refuse to let the food pass go - i looked up and see you are being sued in a few different ways serves you right! Crooks to your employees and now patrons I will du my due diligence to make sure people don't get trapped and are aware of your ways! I will never enter you parks again I will never suggest to my friends like I have done many times for you and gained customers for you! I will make sure everyone I know lets everyone else know what type of peoe you are!

This report was posted on Ripoff Report on 07/15/2015 09:39 AM and is a permanent record located here: https://www.ripoffreport.com/reports/six-flags-magic-mountain-valencia/internet/six-flags-magic-mountain-valencia-magic-mountain-money-hungry-thieves-misinformation-t-1242012. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 General Comment

Yet again....

AUTHOR: Tyg - (USA)

POSTED: Wednesday, July 15, 2015

 Yet again the consumer DOES NOT READ!!!! So tell us all, the ENTIRE web, how exactly is THEM holding YOU to the contract that YOU read,signed, and agreed to a ripoff?? We get it, YOU can not afford it anymore. STILL doesnt change the FACT that YOU signed a CONTRACT!!!! The ONLY people ripping YOU off is YOU!!!! YOU a supposed RESPONSIBLE ADULT, read AND signed a contract. THEY are NOT responsible for the choices YOU MADE in moving to a place where YOU could not use said pass. THAT IS ON YOU!!!! At WHAT point do YOU take ANY responsibility for the actions YOU took?? THEY are holding YOU to the LEGALLY BINDING CONTRACT that YOU SIGNED!! THAT is NOT a ripoff. What YOU are doing is activly deflecting off of yourself in order to play the best victim YOU can. Unfortunaly, all YOU have done is defame THEM all because YOU are BROKE!!! YOU ASSUMED and when YOU ASSUME you do so at your own risk. YOUR plan of having BOTH the season pass AND the food court pass expire at the same time did NOT pan out like YOU wanted. STILL NOT A RIPOFF!!! What YOU are doing is WRONG and YOU KNOW IT!!!! YOU are a mother of children who is teaching those children to NOT be responsible for YOUR actions. YOU are teaching YOUR children by YOUR actions that when LIFE doesnt work out the way YOU planned it that its perfectly OK to go online and ATTEMPT to play the victim and deflect ALL responsibility off of yourself.

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