Complaint Review: SIXT Rent a Car - Zagreb - Zagreb
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- SIXT Rent a Car - Zagreb Trg Krešimira Ćosića 9 Zagreb, Croatia
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- Category: Car Rentals
SIXT Rent a Car - Zagreb Double charge Zagreb
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As far as the location of the SIXT office, staff, service and the type of vehicle I received, I was pleased. The staff was knowledgable and rather friendly. The office was attached to the Panorama Hotel in Zagreb, Croatia which provided convenience. What I have an issue with is how I was billed. I reserved a vehicle online and prepaid the vehicle.
When it came time to return the vehicle, I noticed a rental days charge and extra days. I added a collision damage waiver, minimum excess and roadside protection which was added. The thing is I felt I was charged twice for the rental car. The prepaid cost (338.68€) and the daily cost (182.94€). Another rip-off was the prepaid fuel at 63.25€.
I did not have to leave a full tank but it does not cost 63.25€ to fill a Jeep Compass. With all the taxes added, the vehicle went from $40 CDN a day to $120 a day CDN. Never again will I rent from SIXT.
This report was posted on Ripoff Report on 04/02/2020 10:49 AM and is a permanent record located here: https://www.ripoffreport.com/report/sixt-rent-car-zagreb/zgreb-cr-double-chrge-1493574. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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