Skin complex r x Sal Govi dreamy skin Charged my Acct$ 176.00 without ok was to be 39.95. On sample size Santa Ana California

 When called company to question why they charged this amount without an ok they stated they had a tape but would not tell me how to investigate that or where to call. They offered a 50% discount then said we have a tape of you ok that. Then they offered 75% refund after I stated over and over I was going to work on finding out how to report the rip off. They all 5 had the same line and said it was our fault and they were not responsible. I know that one of the ladies posed as a customer service rep by one name and a supervisor by another name.