X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now
Ripoff Report | SkyBeam - Aircanopy Review - Midlothian, Texas
Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #525126

Complaint Review: SkyBeam - Aircanopy - Midlothian Texas

  • Submitted:
  • Updated:
  • Reported By: Jason Ingram — venus Texas USA
  • Author Not Confirmed What's this?
  • Why?
  • SkyBeam - Aircanopy 3261 FM 663, Suite D Midlothian, Texas United States of America

Show customers why they should trust your business over your competitors...

Is this
Ripoff Report
About you?
Click here now..

When Skybeam has an outtage they seem to go home at 5pm and so what if your business depends on their service. My internet was down for a good 24+ hours and they seem to be completely clueless as to why. It takes 3 or more calls and if your lucky, you MIGHT actually get someone who is knowledgeable. On the third call it turns out that somehow my account information was missing. How this happened I do not know. After being in the tech support/help desk profession for most of my life I do know how to troubleshoot computers and their technicians keep insisting the problem is on my end.

I do not know how they stay in business. They just seem to be clueless. 

This report was posted on Ripoff Report on 11/17/2009 08:21 PM and is a permanent record located here: https://www.ripoffreport.com/reports/skybeam-aircanopy/midlothian-texas-76065/skybeam-aircanopy-skybeam-customer-service-midlothian-texas-525126. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
3Consumer
0Employee/Owner

#3 General Comment

what a joke

AUTHOR: juice - (United States of America)

POSTED: Thursday, July 07, 2011

this is the worst mom and pop internet service there is, i signed up getting the 5mbps speeds i cant even get over .99 ive checked speedtest daily i live less than a half a mile from the tower and in one month the highest i gotten was a 1.22mbps. ive been sitting on the phone now for 2 hours trying to get help and nothing. ive changed towers rebooted my router unplugged the wall jack reset my router waited at least ten to twenty seconds three times a week just to get a 1.40mbps.

Respond to this report!
What's this?

#2 Consumer Comment

Horrible customer service

AUTHOR: Debra51 - (United States of America)

POSTED: Tuesday, March 01, 2011

I am the type of person who values good customer service & Skybeam has zero! I had service with them for over 2 yrs after they bought out the previous company I was with, & in those 2 yrs my internet service was awful. I NEVER got the full speed I was paying for. If you call to try to speak to tech support....good luck with that one & don't bother leaving a call back number, your call won't be returned. When I did call to cancel my service, they seemed not to care & I was very blunt about why I was cancelling, the company I have now is very much "on the ball", making sure that the customer receives the service that they are paying for. High speed internet is a great thing to have, but with Skybeam you would do just as well with dial-up!

Respond to this report!
What's this?

#1 Consumer Suggestion

Contact BBB

AUTHOR: BLT - (United States of America)

POSTED: Wednesday, October 13, 2010

Everyone needs to contact the BBB and flood their people with complaints. I did. Now for others to join in. Their rip off needs to stop!

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.