Complaint Review: SLUMBER PARTIES - Houston Texas
- SLUMBER PARTIES Houston, Texas United States of America
- Phone: 800-240-2546
- Web: www.slumberparties.com
- Category: Miscellaneous Companies
SLUMBER PARTIES ALISA LADDIE- CONSULTANT SALES UNSANITARY PRODUCTS; HORRIBLE CUST SVC; UNPROFESSIONAL Houston, Texas
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I purchase a product from a slumber parties consultant Alisa Laddie. The product she gave me had hair on it which implies to me it was previously used.
I notified her of this immediately. She offered to exchange it but always had an excuse when it came time to do the exchange.
Finally I said enough was enough and requested my money back. This is where all the drama began. She became very unprofessional stating all sales final. Yet I received a product that could not be used.
After promising that she would honor the refund she began to take all sorts of different discounts off of the refund (so I got back less than what I paid).
She would not return calls or text messages. I called the corporate office for Slumber Parties and spoke with a Patsy who promised that she would look into it, which ended up being her calling Alisa and basically telling me I had no option but to deal with Alisa.
Alisa continued to be very unprofessional, continously made appts to meet and would reschedule. She would not contact me regarding the refund. I had to call her. She then requested that I not call her or email her because she felt I was being hostile..
Ummm NEWS FLASH you cashed my check and I have a product that is not useable. The product was purchased on 1/26, my check was cashed 1/28 and I was not able to get my refund until today after much anger and distress.
I have never been treated with such disrespect and unprofessionalism. I advise anyone who is looking to host a "ladies party" to avoid at all costs SLUMBER PARTIES and ALISA LADDIE.
Who knows how many other times items have been resold or whatever the case may be!
I will never use this company again. They do not stand behind their products or the people who so called represent their company.
I left several messages for the head manager Claudia and I have yet to receive a return call...
Do not spend your hard earned money with this worthless company or this so called business woman.
This report was posted on Ripoff Report on 03/03/2012 07:04 PM and is a permanent record located here: https://www.ripoffreport.com/reports/slumber-parties/houston-texas-/slumber-parties-alisa-laddie-consultant-sales-unsanitary-products-horrible-cust-svc-unp-848301. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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