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Ripoff Report | Smart Zip Review - Nationwide - Smart zip sales reps
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Report: #1327673

Complaint Review: Smart Zip - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Ventura County Realtor — Oxnard California USA
  • Author Not Confirmed What's this?
  • Why?
  • Smart Zip Nationwide USA

Smart Zip sales reps Promised just sold post cards in a certain area that they were not including in package and account set up. Pleasanton, california Nationwide

*UPDATE Employee: Response to SmartZip (Smart Zip) sales rep/post card complaint

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 Sales rep promised just sold cards and expedited set up. Never received a follow up once he sent Docusign while on the phone and said I needed to complete Docusign agreement while he was on the phone so I can get a discount!! Never mentioned non refundable. Complete call center reps don't know about their product and how to assist once you you signed high pressure sales sales rep contract on initial call! This costs over $5,000!!

This report was posted on Ripoff Report on 09/12/2016 08:01 AM and is a permanent record located here: https://www.ripoffreport.com/reports/smart-zip/nationwide/smart-zip-sales-reps-promised-just-sold-post-cards-in-a-certain-area-that-they-were-not-i-1327673. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

Response to SmartZip (Smart Zip) sales rep/post card complaint

AUTHOR: SmartZip - (USA)

POSTED: Tuesday, September 13, 2016

Hello client in Oxnard,

I personally apologize for any inconveniance and frustration you experienced during and after the sales process. We'd like to hear more about your experience and resolve it for you.  Please reach out to our VP of Sales Jonathan McGowan at (855) 661-1064.  Thank you for the opportunity to work with you and work this out.

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