Smartsavingscenter.com charging monthly for account not ordered Internet Florida

Smart savings center has been billing my banking account apparently for at least the last 3 months for $19.95 for something I know nothing about and certainly don't receive anything for the money.

On several attempts to contact the company to cancel this and demand a refund a recording will come on the line so low you can barely hear it and say "all our representatives are busy helping other customers, please hold" I have held for over 20 minutes and still no one comes on the line.

This company needs to take calls, cancel this account, and refund all of my money asap.

Debbie
damascus, Virginia
U.S.A.