SMARTWARE BAKEWARE, BESS, CHAIM MARK SCHEINER, RICHARD Ordered 39.95 in products and was charged 179.95-no refunds given LOS ANGELES California

We ordered a cookware set for 39.95--they billed 179.95 and decided to upgrade the order and send two sets--don't try for a refund your not going to get it even after you return the merchandise. We have spend numberous hours on the phone with what appears to be a third party vendor who does their customer service--we asked for a supervisor and was told to call 1-800-259-1652--called that number talked to marcella who started to laugh and said you really expect a supervisor---so after numberous hours on the phone there was still no resolution
***don't order these products unless you want scammed*****

foolish
los angelos, California
U.S.A.