Report: #434731

Complaint Review: SnapFish Pictures - Internet

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Ripoff Report is Xcentric Ventures

Submitted: Mon, March 16, 2009
Updated: Mon, March 16, 2009
Reported By: — Springville Utah

Author Confirmed

Why?

SnapFish Pictures www.snapfish.com Internet U.S.A.

Phone: 800-634-4500
Web:
Category: Computer Graphics

SnapFish Is Misleading, Unhelpful And Doesn't Care About Customers Concerns They claim to ship orders within 3-5 days on the website but it is always 5-10 days. They Never tell you!! Internet

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I ordered a set of pictures that I needed for a project in 5 days. Their website says it takes just 3-5 days for customers to get their pictures...well when I called today (on the 6th day) they told me they won't give me a refund and that the orders take 5-10 days EVEN THOUGH THAT IS NOT ON THEIR WEBSITE!!!

I am extremely frustrated because not only was my order not arriving by the time they promised but when I called in, the outsourced India call center representatives were extremely rude and told me they "cannot help" me.

Sl
Springville, Utah
U.S.A.

This report was posted on Ripoff Report on 03/16/2009 12:21 PM and is a permanent record located here: https://www.ripoffreport.com/reports/snapfish-pictures/internet/snapfish-is-misleading-unhelpful-and-doesnt-care-about-customers-concerns-they-claim-to-434731. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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