Snapmaker - Kickstarter.com Offer a kickstarter campaign, promise delivery times, then never deliver Whitesburg, TN International / internet

I supported on kickstarter.com and purchased a snapmaker 2.0 in 2019.  They said they would ship in Feb 2020.  Kept putting off shipping.  Then the COVID 19 thing happens and they say they can't ship because no ships are sailing the seas bringing freight from China to US.  Yet, in the meantime, they are opening new offices and showing them on their website.  They are offering the same units that I purchased for sale and are giving definite delivery dates for them, yet cannot tell me when I will get my unit because they can't ship it.  

They were glad to take my money at the beginning, but say that they cannot refund my money even though they are not going to ship my unit.  If they were truly being honest, they would not be selling more units on their website while not shipping the unit I ordered almost a year ago and paid for.  I blame kickstarter.com as well, but there is no possible way to contact them to get their assistance on this problem.  

They just helped to sucker me in to this scam.  I have learned a lesson that cost over $700, so at least there is that.  I hope people will read this and know that if you do anything with kickstarter.com or snapmaker.com, you will lose your money, and they will not give it back.  They will not deliver the product, and you are out of your money.  I know some people get what they pay for, and that is great, but when you defraud someone out of their money, and have no recourse to stop that fraud, then you should not be allowed to to charge to a credit card. I am reporting this to the United States Postal Inspector as this is a form of mail fraud.  

I am sure nothing will be done, but when you lose this much money and have no physical address to go about getting your money back, or even confront the thief, then that is all you can do.  I will not be buying anything made in China again if at all possible.  It looks like I am the fool that fell for fraudulent marketing, so I blame myself for that, but hopefully all can learn from my stupid mistake.