Report: #371838

Complaint Review: Soleus Air - Internet

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Ripoff Report is Xcentric Ventures

Submitted: Wed, September 10, 2008
Updated: Wed, September 10, 2008
Reported By: — Farmington Hills Michigan

Author Confirmed

Why?

Soleus Air soleusair.com Internet U.S.A.

Phone:
Web:
Category: Appliances

Soleus Air portable AC unit failed after minimal usage. Customer support and concern non existent El Monte California

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Expensive LX 140 AC/heater (14000 btu) gave immediate trouble in first year when fan (cage type) self destructed. Obtaining replacement parts from this company very frustrating. Parts manager ALWAYS unavailable, left countless messages. Receptionists were USELESS, and couldn't have cared less. Customer Assistance is an oxymoron.
Now in the second season, unit is worthless. The motor overheats and shorts out the control board. Would cost over half of original price to fix. Once again, Soleus is not interested. I live in a suburb of Detroit, with a very limited summer season. It is unacceptable that a unit as expensive as this is now garbage.

David
Farmington Hills, Michigan
U.S.A.

This report was posted on Ripoff Report on 09/10/2008 10:34 PM and is a permanent record located here: https://www.ripoffreport.com/reports/soleus-air/internet/soleus-air-portable-ac-unit-failed-after-minimal-usage-customer-support-and-concern-non-e-371838. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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