Complaint Review: Songbird Garden - Cape Fair Missouri
- Songbird Garden 6399 State Highway 173 Cape Fair, Missouri United States of America
- Phone: 417-538-2990
- Web: www.songbirdgarden.com
- Category: Mail Order Services
Songbird Garden Unrequested product substitution; won't pay full return Cape Fair, Missouri
I ordered peanut boost "ball" plugs that are about 3" in diameter. They sent suet dough plugs that are about 1 1/4 " in diameter. They do not fit my bird feeder. They said they had the right to make substitutes if the first product was not available. I told them they should have notified me first as I would have cancelled the order. First they said they could charge a restocking fee if I returned them. They refused to pay the return postage and said they would give me a store credit instead. I am out $70.00 unless my credit card company can get it back. They sould be put out of business.
This report was posted on Ripoff Report on 08/23/2011 11:03 AM and is a permanent record located here: https://www.ripoffreport.com/reports/songbird-garden/cape-fair-missouri-65624/songbird-garden-unrequested-product-substitution-wont-pay-full-return-cape-fair-missou-768700. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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