souther california edison payment arrangement Rosemead California

I call southern california to set payment arrangement with customer services and they say we dont do over the phone more no my bill is 369.00 i get pay once a mo i am on fix in come they toll me i have to do it on automation on the phone. but the date i do not ageed if i miss one date on payment arrangement and they are a**h*** on the date they wont agree. and if i miss one date on payment arrangement they will cancel the payment arrangement and i have the payment in full or turn off my lights. so be award. they make it harder for customer. we need to sue souther california edison.