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Report: #461481

Complaint Review: Spa Cap - - Lynden Washington

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  • Reported By: Stoughton Massachusetts
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  • Spa Cap - 932 Birch Bay Lynden Road, Lynden, Washington U.S.A.

Spa Cap - Don't buy from Spa Cap, they do not stand behind their product Lynden Washington

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I purchased a new spa cap from this company. Based upon their web page, and speaking with the lady on the telephone that claimed she came up with the idea I thought they were a reputable company. The cover for my hot tub failed within 6 months of receiving it. I sent it back for repair and was told I would have it back quickly, which I thought meant a couple of weeks. When I did not receive it back in 6 weeks I called. I was told that I would have it back soon. After 4 months I contacted the BBB which was advertized on the site. I was told I would have the cover back in 2 weeks. It never came!!!

The company is still accepting orders and claims to offer a 3 year warrantee. Do not belive it.

Stoughton, Massachusetts

This report was posted on Ripoff Report on 06/13/2009 06:13 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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