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CHASE CARDMEMBER SERVICE Ripoff Reports, Complaints, Reviews, Scams, Lawsuits and Frauds Reported

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1, Report #1197273
Dec 23 2014
10:34 AM
Chase Twice this year I did not receive my bill in the mail; and twice this year I had to initiate contact with the Chase cardmember service department to make my monthly payment telephonically. The first time this happened, it was in September, and the Chase cardmember service department credited me back a $25 late fee. My December payment was due the 22nd, and again, I did not receive a bill in the mail; so on the morning of the 23rd, I called to again make my payment telephonically. I told the customer service representative, Rena, that I was upset that this was the second time I did not receive a bill. She transferred me to her supervisor, Frank, who, like her, was rude, dismissive, and amused – he actually laughed at me. They both advised me that all of the information on my account was correct, so the $25 late fee assessed on the 22nd would not be reversed on the morning of the 23rd. So, despite the fact that I did not receive a bill, I initiated contact with them to ensure payment was made, and it was only 8 hours after the due date, they would not reverse the late fee. Elgin Illinois
Author: Broomfield, Colorado
2, Report #653591
Feb 03 2011
10:57 PM
Rebuttal
Chase Cardmember Service saying past due-$21.00.' - I have NO Chase Credit Card, never have Wilmington, Delaware
Author: Waterville, Maine
3, Report #688743
Jan 31 2011
04:00 PM
Dollar Rent a Car -- FRAUDULENT Toll Charge Scam -- College Park, Georgia *EDitor's Suggestions on how to get your money back into your bank account that someone wrongfully takes it from you!
Author: DAYTONA BEACH, Florida
4, Report #528195
Nov 24 2009
06:00 PM
Cardmember Service ,Chase Cardmember Service Chase Raised my apr from 9.99%F to 13.24%V after being a customer for 3.5 years wilmington, Delaware
Author: sylva, North Carolina
5, Report #423122
Feb 11 2009
05:56 PM
CHASE Cardmember Service Atempt sent by US Mail, claim - credit card account was overdue. I have no account. Wilmington Delaware
Author: Kailua, Hawaii
6, Report #395103
Nov 25 2008
05:51 PM
CHASE CARDMEMBER SERVICE CLAIMING COMPANY ERROR...BUT NOT WILLING TO JUSTIFY WILMINGTON Delaware
Author: ORLANDO, Florida
7, Report #184479
Apr 23 2006
06:55 PM
Rebuttal
First USA Management Services offered 1.99% fixed APR until paid in full then uped to 18.24% Wilmington DE
Author: Springfield, Illinois
8, Report #187953
Apr 22 2006
10:22 AM
Rebuttal
Chase - Cardmember Service increased interest rate from 14.5% to 27.5% on small business account ripoff Wilmington Delaware
Author: Stoughton, Wisconsin
9, Report #181326
Mar 15 2006
10:12 AM
Chase Cardmember Service Circuit City Stores ripoff Wilmington Kennesaw Georgia
Author: Gold Hill, North Carolina
10, Report #177635
Feb 22 2006
11:51 PM
CIRCUITY CITY RIP OFF OF $50 REBATE AIEA, Hawaii
Author: Waianae, Hawaii

Approximately 10 Reports Found

Showing 1-10 | Showing Page 1 of 1

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