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SEARS, SEARS OUTLET Ripoff Reports, Complaints, Reviews, Scams, Lawsuits and Frauds Reported

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1, Report #1448732
Jun 23 2018
06:40 PM
Sears, Sears Outlet, Sears KMart, Sears Online Failure to Process Refund - Sears Kept the Dryer and my $582 dollars, too Internet
Author: Stevensville
2, Report #1193851
Dec 08 2014
10:44 AM
Sears Sears Outlet Nashville, TN SEARS DOES NOT HONOR THEIR OWN WARANTY! BUYER BEWARE! My name is Shannon Gould. This is the first time I have written to a corporate office regarding buyer's remorse but I felt it was important enough to take the time to do so. I can't imagine Sears Corporate leaders would condone this kind of customer service. Your stores are managed in a deceptive and frustrating manner. You have lost my family as a loyal personal and business customer of 17 years. The following outlines our ridiculous experience with Sears: BUYER BEWARE! SAVE YOURSELF the headache and DON'T BUY from Sears! Purchased two mattress sets a Sears Outlet. Tried to use warranty as TWO mattresses are defective. Got the run around from sears for 3 MONTHS! Today I was told mattress has NO WARRANTY because everything at Sears Outlet is clearance and has no warranty. We even purchased TWO BOX SPRINGS to go with the mattresses as that was the ONLY WAY MATTRESSES would be covered under WARRANTY! Called Sears corporate and was told by KIRSTEN #252500 this is not true unless Outlet can prove you bought on clearance and your receipt does not indicate this, and we have full manufacturers warranty. Our mattresses were not bought on clearance. KIRSTEN said we had to go through Store Manager Jerry and Outlet Store MANAGER JERRY #851 explained that ALL SEARS OUTLET PURCHASES have a 60 day RETURN POLICY and that NO WARRANTY IS HONORED (!!) and Sorry for your inconvenience. NOTHING on receipt says we void our manufacturers warranty. Sealy has a specific department that deals with Sears Sealy defects- they send you back to the outlet where purchased! Have PURCHASED COUNTLESS APPLIANCES through them for RENTAL PROPERTIES over the years- NEVER AGAIN. Have been lied to and mislead by Sears mattress returns and we will not be doing business with Sears again after this experience. We should have read other peoples complaints and never purchased with them! CANCELING SEARS CREDIT CARD and NEVER PURCHASING with them again! Nashville Nationwide
Author: brentwood, Tennessee
3, Report #611103
Jun 07 2010
10:16 AM
Sears Outlet Sears, Sears Outlet Store Deceptive Warranty on outlet appliances Carrollton, Texas
Author: Addison, Texas
4, Report #390435
Nov 12 2008
02:04 PM
Updated
Sears, Sears Outlet Sears sold two bad Laudry units to me and I have to wait 2 weeks for a properly working unit. Hoffman Estates Illinois
Author: Gloversville, New York
5, Report #354881
Jul 23 2008
05:32 PM
SEARS, SEARS OUTLET TUCKER, GA SEARS Tucker , GA refusing to give me the $500.00 credit back on to my card TUCKER Georgia
Author: HIRAM, Georgia
6, Report #160818
Oct 14 2005
06:07 PM
Sears Outlet Tacoma WAshington sold defective washing machine & tried to sell me a PLAN to fix it ripoff Tacoma Washington
Author: federal way, Washington

Approximately 6 Reports Found

Showing 1-6 | Showing Page 1 of 1

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