Complaint Review: spectrum cable services - Nationwide
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- spectrum cable services Nationwide USA
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- Category: Cable TV
spectrum cable services Lies Lies Lies Nationwide
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Existing customer. Spoke to retention services about adding internet. The retention specialist was specifically asked: " would I loose any channels". He replied no and stated I may even gain a couple. A price and install date date were set.
The install occurred and quess what I lost the channel I viewed most (WGN). SOOOO, I called and spoke to customer care (Oxymoron), then another retention specialist and quess what: I could only get that channel back if I increased my package and COST! It did not matter that I was lied to. Better yet, they could not return me to the package I had, it was no longer valid.
This report was posted on Ripoff Report on 02/16/2017 03:40 PM and is a permanent record located here: https://www.ripoffreport.com/reports/spectrum-cable-services/nationwide/spectrum-cable-services-lies-lies-lies-nationwide-1356565. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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