Complaint Review: Spectrum / Charter Internet and Cable Tv - Arnold Missouri
- Spectrum / Charter Internet and Cable Tv Arnold, Missouri United States
- Phone:
- Web: https://www.spectrum.net/
- Category: cable company, Internet, Internet business, Internet Service Providers
Spectrum / Charter Internet and Cable Tv False and misleading television ads and sales pitch Arnold Missouri
*Consumer Comment: Hidden?
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
The constant barrage of TV ads, which claim Charter/Spectrum cable and internet services have no taxes or hidden fees, IS A COMPLETE AND TOTAL LIE!!! THEIR ADS ARE COMPLETELY FRAUDULENT, AND I HAVE NO IDEA HOW THEY GET AWAY WITH IT ???!!!
I just enrolled in the Spectrum tv/internet bundle package, which is SUPPOSED to cost $119/month. Want to know what my actual cost is? $174/month !!! That's right, $55/month higher than the package I supposedly signed up for ! Why? HIDDEN TAXES AND FEES !!! Spectrum is all about hidden taxes and fees!
First of all, there is a $16/month charge for the remote control - $16 a month for the remote! You can't even use their tv service without the remote, so it's not like its optional. So there is ONE hidden fee right there. Then, there is the $17/month charge for the FREE over-the-air TV channels. Let me repeat that, $17/month for FREE TV CHANNELS. Even if Spectrum allegedly has to pay a small fee to broadcast these: These channels are supposed to be included in their TV package. So again, they are charging "extra" for channels, that I am already paying for, when I agreed to the $119 TV package. So there's TWO hidden fees. And, they charge $5/month for Wi-Fi Internet service. What internet services ISN'T Wi-Fi these days? Yet, Spectrum charges an additional $5 for the "privilege" of Wi-Fi Internet (as opposed to what, dial-up?). So there is THREE hidden charges.
As if all that wasn't bad and deceptive enough, they also tack on even more money to each month's bill for (get ready for it) ...TAXES AND FEES !!!!!!!!!!!! That's right, the very thing they CLAIM in their TV ads that they DON'T CHARGE FOR, appear on my monthly bill every single month !!! What liars !!!!!!!!! I honestly don't know how they get away with this ??? The only reason I didn't cancel, is the apartment complex I just moved into, doesn't allow satellite dishes. So I'm stuck with them for one year, anyway.
Still, I used to think there were truth in advertising laws in this country. Apparently not. Spectrum's ads are just one lie after another, yet somehow they get away with it.
This report was posted on Ripoff Report on 03/20/2021 11:31 PM and is a permanent record located here: https://www.ripoffreport.com/report/spectrum-charter-internet-tv/arnold-missouri-false-ads-1506243. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#1 Consumer Comment
Hidden?
AUTHOR: Irv - (United States)
SUBMITTED: Sunday, July 04, 2021
If these fees were "hidden”, how did you find them to talk about them here? You are required taxes and fees for ANY cable TV service. Your question to them BEFORE you agreed should have been "What is my monthly total going to be?” Everything is listed on the bill as you stated. Therefore nothing was/is hidden! Learn to be a smart consumer.
Advertisers above have met our
strict standards for business conduct.