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Report: #1501640

Complaint Review: Spectrum Mobile - MALIBU CA

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  • Reported By: Thomas — MALIBU CA United States
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  • Spectrum Mobile 21160 LAS FLORES MESA DR MALIBU, CA United States

Spectrum Mobile Scam customer with false info to open new cell account MALIBU CA

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I purchased new cell service from Spectrum Mobile. It was a very good deal and all charges we explained and verified and even recorded in a disclaimer. When I received their order confirmatio e mail they increase the price of the cell phone by $200 and increased the approate sales tax by about $20  corresponding to that amount. Luckily they record their calls and will be able to verify the scam/error. This outright fraud charging my credit card $220 more than I was quoted and agreed to and adding it to my bill without my knowledge or permission.

Generally they are a very crooked company with their internet and tv services as your price increases at 12 months and again at 24 months. This new situation proves that they are fraudelent. I will file an FCC complaint and have disputed the false charge with my credit card company. I would not even do business with them but there are only 3 tv/internet providers in my area. Check your charges and e mail confirmations as they are knowingly crooked.

This report was posted on Ripoff Report on 11/05/2020 09:12 PM and is a permanent record located here: https://www.ripoffreport.com/report/spectrum-mobile/malibu-ca-scam-customer-false-1501640. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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