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Report: #1442635

Complaint Review: Spencer's Auto Repair - Baytown Texas

  • Submitted: Sat, May 12, 2018
  • Updated: Sat, May 12, 2018
  • Reported By: Shafted Without Lube — Baytown Texas United States
  • Spencer's Auto Repair
    3000 N. Main Suite C-10
    Baytown, Texas
    United States
  • Phone: (832) 713-4612
  • Web:
  • Category:

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In November of 2017, I took my 2006 Nissan 350z to Spencer's Auto Repair to have some work done. After having to wait a while for Spencer to get started on my vehicle, also allowing unlicensed people to work on my vehicle. I feel cheated, ripped off, and did not receive the quality service that I paid for. After waiting for 6-7 months for him to actually work on and finish my vehicle, I finally received the call that my vehicle was finished on April 20th, 2018. Having a repair bill of $2123.00, and having to wait those 6-7 months to get my vehicle completed, I wasn't expecting to have any problems. While on my drive home, I began noticing that there were some things still wrong with my vehicle. My check engine light came on after a couple miles, the engine started smoking at highway speeds, and I can hear something tapping inside the motor, there is a power steering fluid leak coming from a pressure line or the pump itself and is spraying all over the underside of my vehicle. There is a scrapping sound coming from both front wheels. My plastic engine cover was stolen, along with some of the smaller under car splash shields. The few splash guard pieces I did manage to get back with the vehicle, those being the larger plastic splash guards that go under the car, were tossed in the trunk, which got the interior dirty. I had the Diagnostic Trouble Codes read at my local O'Reilly's Auto Parts store to tell me why the check engine light was on. The first 2 codes are for camshaft position, and the other 2 codes are for Oxygen sensors. The scraping sounds from the front tires are due to the passenger side brake dust shield being bent causing damage to the brake rotor, and on the driver's side, the brake line bracket was not bolted down correctly and could have been snagged in the brake caliper, which could have caused me to crash, injuring or even killing myself or other driver's on the road. The engine smoking at highway speeds, also fills the cabin full of smoke, and will need to be evaluated. The fluid leak is coming from the power steering pump, pressure lines, or possibly the reservoir. The front brake rotors are too damaged, and will have to be replaced. To replace the missing small splash shield's and O.E.M. engine cover, I will have to special order them from the dealership. The rest of the plastic splash guards, I will have to special order the plastic push tabs, and screws from the dealership, and the interior will need to be cleaned and detailed. I would also like to know why Spencer allowed my vehicle to leave his shop in such a extremely dangerous condition. Would like to know why the engine cover and plastic pieces went missing. Why he though t it was ok to toss the remaining dirty splash guards in the trunk getting the interior getting dirty. Having learned a very valuable lesson... I plan to only take my vehicle to the Nissan dealership to be repaired, and feel Spencer's Auto Repair should cover the cost, for the financial and emotional stress that my wife and I have gone through. Also for not giving me the service I paid for, allowing my vehicle to leave his shop in such an extremely dangerous, unsafe, and non-drivable condition, Also for the way he showed no concern, remorse, respect, care, or sympathy for the condition in which the vehicle was returned. After he got the payment, I was pretty much left to resolve any issues myself.

This report was posted on Ripoff Report on 05/12/2018 07:30 PM and is a permanent record located here: https://www.ripoffreport.com/reports/spencers-auto-repair/baytown-texas-77521/spencers-auto-repair-cameron-spencer-played-me-for-a-fool-half-aed-repaired-my-vehicl-1442635. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
4Author
2Consumer
4Employee/Owner

#1 REBUTTAL Owner of company

Done with you.

AUTHOR: Cameron - (United States)

  I've tried to call you you fail to answer, I've tried texting you, you don't text back, the one time I did get a text back from you, you said you didn't wanna bring your car here because of my mechanic well if you keep your mouth shut my mechanic would leave you alone but you won't stop running your mouth now on to the important things I don't want your car at my shop ever again in fact I wish it would have never came here to begin with had I known I would have had to put up with such a peraon as yourself, you don't pay in a timely manner, you expect things to be fixed but you don't pay for it to be fixed, you make false accusations, you slander my name, my business, you cause drama here and everywhere you make an appearance. I'm not wasting any more time with this keyboard. If the kind people that read this cannot clearly see you as a fraud, then they can come let you work on thier car. I'm done with you and this.

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#2 Author of original report

Was giving you a chance to resolve this with honor.

AUTHOR: Will never give up - (United States)

Well I have given you a couple days, to see if you'd call or text me and ask me to bring the Nissan in for you to thuroghly inspect and try to disprove the things that are wrong with it. As I figured, not a single word from you, which validates that my claims have merit. I would like the damages taken care of, and will not rest until you can prove that without a reasonable doubt. So far, you have not attempted to prove or disprove nothing, and as per your last response, still making threats. I have no knowledge of any paper I signed your signature on, and you can keep throwing that in my face all you want. Yet again... all you are doing is trying to divert everyone's attention away from the entire reason of my consumer rip off complaints. Now I am very curious if you consider my receipt a copy of our contract? If memory serves me right... I believe that is what our copies of the receipt falls under, and i am declaring sir, that you are in breach of our contract. Now your asking, "How am I in breach of our contract?" Are you sitting down? Okay good. Here we go....

You sir are in breach of our contract, due to the simple facts that I paid for a service, in which case, I feel I didn't get. When I brought my simple concerns to your attention, you avoided taking any action, and still too this day keep avoiding any manner of, or offer to resolve my concerns. I have even offered that you to choose a day for me to come by, so you and I both can inspect the issues about the complaints. I also requested that on that day we agreed on, that you let your chihuahua Abe have the day off, to avoid any further pain and suffering on my part. I also have offered, that we give a full 110% into the inspection, and sit down after we have completed that inspection, to evaluate a plan of correction, and finally a peaceful resolution that is evenly fair to us both. Also... if my complaints were a bunch of , then you would have been more than happy to get my vehicle back in there, in order to prove me wrong in a physical manner, that I would not have been able to dispute. Yet again, you continue to avoid the situation all together, I assume your hoping I will run out of steam and give up, and you can just laugh it up with your chihuahua Abe. Well news flash for you sir, I am not going to back down on this, because I feel that you and your chihuahua tried to back me into a corner by bringing my personal affairs into the middle of our disagreement.

Now the more you make petty threats and attacks on me personally, just adds more to my credibility. I did a little research while seeing if you would attempt a resolve, which no attempt by you was made. Now this lawyer of yours that made his bull-sh*t claim, that I voided any warranties on the work you preformed, because I touched my vehicle on that Sunday afternoon, is filling your head with nonsense. How is that you ask??? Well... this dumb white boy is about to share some inside secrets with you. Now let this be an eye opener to you and a slap in your lawyer's face... I could not, did not, and have not voided any warranties by taking a tire off the car and painting it, because there is no definition of what can, or can not void the warranty of your work anywhere on the copies of our contract. Now if I am as stupid as you and your pet monkey have made me out to be. Then how is it that I would know anything about how a contract really works? Hmmm... I am willing to wager that, you still don't believe that I should be able to work on anyone's vehicle, lawn mower, or bicycle. Well for your knowledge sir... I Graduated from my college with a 3.8 GPA... Now I am curious to know something, and I feel this will has a ton of Validity to the accusations you and the gimp made on m.. So humor me for just a sec here...

Now this pet monkey, that you actually pay money to touch your customer's vehicles, did he ever go back to school to get his degree after fighting with his teacher, which got him thrown out? Now if everything you and monkey had said about me personally was true, then I wouldn't have wasted my time to file anything about my feeling's of getting half-assed work from you. If I was as dumb as you tried to make me sound, then how would I be able to describe the issues of my complaints in any way? Or have any idea of how much time, and what kind of parts it will take to correct those issues? So you can attempt to play me for the fool you think I am, and we can continue this song and dance until it consumes our lives, and our fingers are bloody stumps from all the back and forth typing. Or you can swallow your pride long enough to admit that some mistakes were made, and that you will send the gimp home for the day... and you and I inspect the vehicle together, and determine the best way to resolve the issues, and reach a happy medium that is equally fair to both you and I. I await your response sir. 

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#3 REBUTTAL Owner of company

get what you pay for

AUTHOR: Cameron - (United States)

You paid to have the engine put back in and the the chain redone as the shop before had the timing way off. you did not pay me to fix any wiring issues, you did not pay me to fix any  timing valve control solenoid you did not pay me to fix Wiring problems (harness/wiring) in intake timing control valve control solenoid system Continuous oil flow to VCT piston chamber Failed timing valve control solenoid (stuck open) you did not pay me to do brake work. you know as well as I do, you came to my shop while I was gone on a Sunday and pulled your rims and tires off the car, messing with the vehicle when you still owed money on the bill. it's all on camera and the lawyers have viewed the dvr recordings and they state that since you tampered with the vehicle while shop wasn't open (on Sunday) and on camera, that any and all warranties would be null and void. That is if there were any warranties to void which there were not as you did not pay me to fix your brakes. LOOK at your receipts! I can not be responsible for the wear and tear on your car that was obviously already there. Your being irrational and just downright crazy. You cannot expect someone else to cover repairs to your vehicle that you didn't pay for to begin with. as to the forged document, you made it on your computer not mine. had it been done by me it would have my letterhead or my logos. As to the engine cover, if you had one here with all the parts, it would have left here with all the extra parts that you took home months before paying off your balance. I also told you I would try to locate one for you through a friend that took all of his plastics off and he may still have that one. I was only doing that out of niceness which apparently has bit me in the rear dealing with you! so go buy your own plastic cover. NO ONE BUT MYSELF drove your car at any time. I drove the car hard as per our conversation to make sure it was gonna hold together. AND IT DID! without any problems except the problems the car already had. It also is on camera every day for the last 6 months that only I got into the driver seat at any time the car was moved.. You made it clear that you had issues with my mechanic/ your ex-friend and you didn't want him touching or driving your car.at no time did he touch/ work on/ or drive your car. I had to stop dealing with customers for two days to work on that piece of crap car myself. so that alone had cost me money and business. If you really wanted to handle this like a man, you wouldn't be trying to get me to cover the cost of repairing things on your car that you didn't pay to have fixed. I haven't even mentioned what you were trying to trade for payments on your shop bill. I'm not gonna go there with this report. But it will come out in court if and when it comes to that..........

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#4 Author of original report

Want this resolved? Or are we still going to play games?

AUTHOR: Ready to discuss this? - (United States)

Your really drawing at straws now aren't you? How would I be able to hack your PC, to print anything let alone forge your signature? What next? It's my fault for 9-11? Or that we are at war in the Middle East?  All I am asking for is what was damaged to be repaired. I am not bringing your personal life into this fight as you guys have. The codes that appeared are P0011 & P0021. Read more at: https://www.obd-codes.com/p0011 A P0011 DTC trouble code may be caused by one or more of the following: Incorrect camshaft timing Wiring problems (harness/wiring) in intake timing control valve control solenoid system Continuous oil flow to VCT piston chamber Failed timing valve control solenoid (stuck open) Read more at: https://www.obd-codes.com/p0021 A P0021 DTC trouble code may be caused by one or more of the following: Incorrect camshaft timing Wiring problems (harness/wiring) in intake timing control valve control solenoid system Continuous oil flow to VCT piston chamber Failed timing valve control solenoid (stuck open) The front brakes will need to be replaced for sure. Passenger side rotor has a nasty groove in it. Front Brake Kit ~ $183.63 (((LINK REDACTED))) Engine Cover, grommet's, and nuts. ~ $122.79 (((LINK REDACTED))) then whatever is wrong with the timing, and power steering.. I am not asking for a new car, or trying to cause you too lose business, just wanting whatever mistakes whether known or not, to be corrected. I also have verification that Abe has driven my car... Since he is jealous of me, maybe he drove it extra extra hard, and that why there is issues with it now. I am trying to be the bigger person, and get a situation resolved that as painlessly as possible, and the attitude's, the trash talking, and childish accusations is petty and stupid. If you want to handle this like honorable men, then lets resolve this in a humane way.

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#5 Author of original report

Prove me Wrong Now

AUTHOR: Prove Me Wrong Now Sir - (United States)

Well so far Cameron, all you have done is attacked me on a personal level, and made false accusations, cussed me out over text messages, and talked trash...When did I ever bring your personal life into my complaints? You have yet to show any concern with the issues that are the basis for me filing all these complaints. Yet again... You are trying to call me a liar, and prove I don't have any reason to be upset about the condition I received my car from you.  When you know I have made very valid points. Now your having your tech join you in slandering me on a personal level. I have mentioned before this does not involve him, and yet you keep making false accusations, and claiming that I am delusional because I have a pony tail, dye my

hair crazy colors, have tattoo's, have piercing's, and have private plates on my personal vehicles... I ask you sir.. What does my personal life have anything to do with feeling like I didn't get the quality service that I paid good money for? Oh yes... What about the used parts I supposedly supplied you with? Besides bringing you a used front timing cover (which they don't offer new anymore), Everything I brought you was new, and I have all the receipts for. Now if you can prove me wrong on that, I would love to see this list of yours. Also would love to see this proof that I showed you forged certificates from my college classes. I have no reason to lie, and nothing to prove except that I paid for crappy service from you. You all this trash

talk about my other vehicles that don't run... You and your tech keep saying.. "He touched his car's...That's why they are broken down." When in all actuality, the reason they are broken down, is because I let a shade tree mechanic like you touch my vehicles. Now what about the Cadillac Hearse I purchased a off Craigslist, that stated it had a bad engine in the ad... I assume that it's my fault it's broken and has engine trouble, even though I never laid eyes on it before in my life??? Oh and the El Camino, that you and your tech keep bringing up.. If I wanted it done for me, there are plenty of mobile mechanics that I could have called to have that done for me. The truth is you have no idea how good my work is, because you have never

seen it first hand, and keep trying to use that El Camino as proof. You have no idea what I can or can not do, and after seeing your work sir... I have proof your work is shyte. So don't ever try and judge me dude, you don't know what I have been through. Now let's discuss this fight that I supposedly started at your shop... You want to claim that I started it, when my wife and I showed up to your shop, to handle or business with you. When we got there, Abe comes out cussing and making threats.. In which we ignored, and walked inside to finish paying you the money, so I could leave with my vehicle. While taking care of our transaction, Abe is walking around the inside of your shop cussing, talking trash, and making threats.. At

which time I tell you I will not speak to someone acting belligerent. Still refusing to talk to him after you and I were finished, he followed us outside and kept trying to pick a fight. But I guess that's a lie huh? What about him getting in your primer grey Honda Civic and blocking us in to try and get us to fight??? Must be a lie as well right??? Him blocking us in is why I told my wife to use her truck and push the car out of the way. Which the owner of the shop down from you saw that and told him to move so we could leave, and yet he tried blocking me in again after my wife made it through, but I am a better driver than he is, and squeezed past him. Now if I am telling a lie, then prove me wrong on this... Also.. You claim that I sabotaged the

brakes on my own vehicle when I came out to spray paint my rims. Since when does taking a rim off a car and spray painting it, and checking to see if a wheel spacer will fit, in order to give my vehicle a better stance and handling have anything to do with a brake system??? Or did you get upset that I pointed out that my rotors were installed on the wrong side, and I will have to change that around when I got the car home??? Or did you not want me to see the issues that you knew were there and were ignoring??? Seems like you get testy and irritated when someone spots your mistakes, and you feel attacking them on a personal level is justifiable retaliation. So go ahead and have your lawyer give me a call, and after laughing in his ear for

a while... I will tell him the same things I am telling you now... You are a shade tree mechanic who doesn't stand behind his work, who only cares about getting his customer's money, and does not care about their safety or satisfaction. Now based on all this trash talking you and your tech have done... I might just write a book on this entire scenario, and darn your luck.. You won't be getting any proceeds from the money I make off the book...lol

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#6 REBUTTAL Owner of company

Wow! Just Wow!

AUTHOR: Cameron - (United States)

I cannot comprehend where you come up with the excuses and fictional stories. How can you make this stuff up as you go along. Changing your story from one page to another. You should really think about going into writing books and such. Your imagination is flowing with wild and way out there in lala land ideas. With all the false statements and slander you have done, and lets not forget to mention the forged documents that you made with my business name and computer forged signature, you will be hearing from my lawyer.

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#7 Author of original report

Point Proven

AUTHOR: The bigger person - (United States)

I don't know about anyone else, but when a business has to make false accusations on someone in order to defend themselves, I find it hilarious. The guys at this shop want to say it wasn't a $2100 bill, but if you do the math. $1700 + $423 = $2123. Now maybe in the flat earth, backwards bizzaro world alternate universe, that doesn't add up to that amount, but in this universe, last I checked that is correct addition. All this is about is I paid for a service, and feel that I didn't get what I paid for. Cameron can say that hiring Abe is what started this drama, but I could care less about that. That's his choice, and I hope it works out for them, but giving customers bad work, it won't last.

On another note, I did mention to Cameron, that money was tight, and he agreed that making payment's would be acceptable and he did offer not to charge storage fee's, which was a nice gesture. Yes I did mention that my ABS light was on, but have not, and am not saying it was his fault. Nor does that mean my brakes didn't or don't work, it just means that Anti-Lock Brakes feature won't function properly. If you read my initial complaint, I was curious why one dust shield was bent digging into the rotor, and why the brake line was not fully connected and left free hanging, which is dangerous, and could have easily been mentioned to me or even zipped tied out of the way to avoid dragging against the brake component's. He can say that I came and picked up a box of stuff that's why he didn't have everything, but when I asked if he was sure he didn't need anything out of it, he replied not that I am aware of. Even with all this, it still doesn't make up for getting poor service in the end.

I also never called cussing him out over the phone, even now I haven't used derogatory words when he was blowing up my phone via text cussing me out for filing my complaints. I am not saying I don't use bad language, but it's not my style of speech, or my mechanic work that needs defending. I didn't give bad work, didn't steal from either of them, I am not calling anyone childish names, and I am not making any false claims about them as people. They can call me whatever names they want, if it makes them feel better, but in the end, the person not acting like a 3yr old, not calling names, not making false accusations, and not having to come up with lies about the other, is the one who is in the right. Now anyone knows that when the accused party retaliates by making false claims, calling names, twisting things around, and causing more drama, that they are grabbing at straws because they have nothing to stand on.

His tech Abe has absolutely nothing to do with this situation, and yet is sticking his nose in it, my guess is to create more drama, and to try and escalate the problem. The reason my vehicle's check engine light wasn't on when I left Cameron's shop, is because they just cleared the codes before I got there, and after driving around for a little bit, was when the codes appeared. So basically I gave the computer time to read all the input from the sensors, and to make it's calculations to determine something was not registering properly. I noticed they are trying to avoid the situation, by creating a bigger problem.

As for the fight outside his shop...Which has absolutely nothing to do with getting bad work from a shop...The one who started that fight at his shop, was his tech Abe. I told Spencer that I was there to handle my business with him and wasn't going to acknowledge Abe who was throwing a temper tantrum, cussing, throwing things and acting belligerent. When we went to leave after taking care of business, that's when Abe came outside the shop and tried to physically assault my wife and I. We chose to leave, instead of dealing with an irate lunatic. He then jumped in one of Cameron's personal vehicles and speed off in front of us to block us in and proceeded to force a fight. So I told my wife to push the car out of the way with her truck so we could escape from that violent situation. That was when another shop owner saw what Abe was doing, and came out telling him to let us leave. Well with that out of the way...lol Now asking someone to come hang out, have some grilled food, have a couple beers, and tinker with a car, is not asking things to be done for me. Would also like to know how I came up with all these forged certificates from a college I attended for 3 years. How does asking for a piece of paper stating a particular engine will not work in one car the same way as it will another, is scamming someone. Would also like to know how buying a car with a bad engine can prove anything on who someone is as a person. People buy project cars all the time last I checked..lol

As for the couple other vehicles I have that don't run. It was my mistake for letting someone else work on them, as was this situation. One car had the ECU swapped out with a different one, which I found out about after getting the car home. The second car that doesn't run is due to buying a car that had an incorrectly done engine swap. Also what does having a ponytail, dyeing your hair crazy colors with Manic Panic hair dye, having tattoo's piercing's, or having private plates on my personal vehicles have anything to do with getting half-a**ed work from a shop? So I am being accused of being a bad person for trying my best to enjoy life in this crazy world we live in, and having the occasional grumpy day like everyone else.

Yet again... That doesn't describe who I am as a person, doesn't mean I am better than the next person, or that the world owes me anything. I have learned the hard way, to avoid having any automotive work done by shade tree mechanic shops, and to take my time in finding a decent shop. Well I await the childish responses from the 2 guys at this shade tree shop, and what other fabulous stories they will fabricate to avoid the situation, and the feeling that I paid for poor work.  

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#8 REBUTTAL Owner of company

Bent over backwards for this guy with the 350Z

AUTHOR: Cameron - (United States)

 I bent over backwards for the guy with the 350Z he brought me the car in boxes the engine was removed the transmission was removed all the bolts were in one box the wiring harness was twisted around in three different directions the battery was flat dead parts were missing bolts were missing he brought me parts that didn't even go to this car they went to a Chevy truck I had to sort through all the mess and piece this thing back together he only paid to have the engine put back in and the timing chain correctly installed as the last shop that had the car went out of business and gave his car back to him this way.

I felt sorry for the guy I felt sorry that the other shop had left his car this way so I help them out as much as possible I even put the transmission back in free of charge he brought me used parts to fix a brake problem that was pre-existing and I didn't charge him for that even though those parts were no good. This car sat at my shop for almost 7 months because of his slow pay process that I was not aware of until after the job was finished and I told him the amount that was due which we agreed at the beginning of the engine job he told me that he would put most of it at the end of the job and within a month pay the rest off well what ended up happening was he gave me 200 when the job is done and then paid 50 to 200 every couple of weeks but it wasn't on a schedule I was stuck having the car here at the shop in the way and not one time did I charge him a storage fee.

The car was here for about a month-and-a-half before I started working on it because I had other cars lined up in front of it and I had told him it would be a month-and-a-half before I could start that job and that was going to take up a lot of time trying to skim through all the bolts and figure out what went where. He told me that was fine he was in no hurry because it would take him about 2 months to get the money together. Also before the car came to my shop, while at the other shop, He also purchased another engine that was the wrong engine and was supposed to return it to the seller but instead he sold it then he falsified documents stating that I told him the engine was no good and wrong and all kinds of other stuff I have a copy of that that was given to me by someone else that he screwed over he was bragging about how he got the engine and sold it and basically made money.

This man is disgruntled because I would not hire him to work at my shop I hired a friend of his instead that was going to school to be a mechanic. I wouldn't hire him because he couldn't even fix his own car so I did not feel comfortable letting him work on customer's cars. After I had hired the friend of his to work at the shop that's when everything went South with him he called cussing at me he's made threats he started a fight with the mechanic in the parking lot that worked for me when he came to pick up his car and then he had his wife back over my mechanics car with her truck. The missing engine cover was nowhere in sight whatever he brought me is what left with the car.

Under car plastic pieces that were not installed is because he came up here and picked up his box of extra parts before I had a chance to get the clips to install the plastic pieces under the car. He also came up to my shop two weeks before the car was done pulled all the rims and tires off plastic coated them did things to the brakes I have it all on camera. He is a liar and a crook a dope head he also claims that the car broke down 2 days later but yet he was seen driving it around a couple of days after that and it was supposed to leak in the shop. He called me and said that the ABS codes for on which he already knew they were on before the car ever came to me he did not pay me to fix the ABS codes. This guy really has some serious issues.

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#9 UPDATE Employee ..inside information

Couldn't figure out how to edit

AUTHOR: Abraham - (United States)

So here's redacted copies of his invoices. ALL THREE OF THEM.

Also, I'm willing to bet he won't post his copy of the invoice that has the payment dates and amounts made by him (I made one of them for $75 personally out of my own pocket) to show that he DID NOT PAY $2200 OR THAT HE PAID IT ALL AT ONCE AND THEN HAD TO WAIT!! When in reality he took 6 months to pay off his approx $1900 total bill.

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#10 UPDATE Employee ..inside information

The guy with the 350z is a fraud

AUTHOR: Abraham - (United States)

Yes, he dropped the car off in November, and it took 5-6 months to complete....that's about where the facts end in his account. 

TOTAL BILL: (3 Invoices) $1848.79

Payment recieved in full: April 19, 2018 

It took him 5-6 months to pay off a bill of $1,848.79, he was told when he dropped the car off that no work would be done to it until he paid at least half the balance due.....4 months later he finally paid half (while accruing no storage fees mind you.) The car was dropped off IN PIECES!! Nothing was done at Spencer's that had anything to do with the brakes, suspension, or other components of the vehicle other than the engine was put back together using PARTS THE CUSTOMER SUPPLIED FROM A SALVAGED ENGINE!! No other shop would have touched this job with a ten foot pole!! The customer has filed a complaint with The BBB stating the same rediculous claims that he has admitted in text message to the owner of the shop had nothing to do with the work performed here (brake system). The owner also offered to replace the engine cover at no cost. The customer also created a document that was sent in the owners name to an engine supplier that the customer bought a replacement engine from (which surprise surprise turned out to be the wrong one!) explaining why the engine was not what was promised the customer (it was) and that it wouldn't work and that they should refund his money (without the return of said engine because the customer had already sold it.) and FORGED THE SHOP OWNERS SIGNATURE!!!!!

As to the unlicensed work: I am a technician for Spencer's Auto Repair, and don't understand this one. No one worked on the car except the owner (and what shop does that?? You drop your car off to be worked on it's a business they have the work done you pay the business you get your car back.) 

So, here's the background on this whole shebang: I moved to Texas to continue my education, met the owner of the Z, moved in with him for a few months, he introduced me to the shop owner, having verifiable experience in the field as a tech, shop manager and foreman, I was offered a job. A job, this guy had been trying to get since he dropped off his Z, however, despite all of his claims, and forged documents from "automotive schools", "A.S.E.", and other orginizations, he had been trying to "stab" a transmission into a 350 Chevy Small Block engine in an El Camino for over 6 months and was asking the shop owner to come to his house and put the transmission in for him. So, the owner didn't feel like he could trust him to work on customer's vehicles. And, when he explained this to the owner of the Z his response was "GTFO man, I've never had my intelligence so insulted in my life!!" (Side note, I stabbed the transmission for him while I was living with him.) So, he was upset and like a five year old was constantly throwing temper tantrums and made living with him and continuing to work very uncomfortable so we moved out. In the time that I lived with him he offered to make me counterfit identification documents, certifications, even tried to get me "ordained" as a minister!! He's the guy who runs "Private Property" tags on his cars, tells the police that he is traveling not driving and is over 40 with a pony tail colored with koolaide. When his car left this shop it was running as it should no engine codes, no lights, no problems. We extensivley test drove the car, tested each of the engine control module components individually using a $15,000 diagnostic device. IF there are any problems with the car it is because the man who fancies himself a mechanic, but has five cars that do not run or drive because he worked on them, "worked" on his Z. 

To sum up: we have drama, jealousy, lies, someone who thinks the world owes him everything, and he's better than you at everything you do. 

If you have any questions concerns or comments feel free to reach me directly at foalstone@gmail.com please put Spencer's Auto Repair in the subject line to avoid the spam filter. 

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