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Report: #426285

Complaint Review: Spinnaker Resorts - Grand Floridian At Daytona Beach - Daytona Beach Florida

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  • Updated:
  • Reported By: Sterling Heights Michigan
  • Author Confirmed What's this?
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  • Spinnaker Resorts - Grand Floridian At Daytona Beach 51 S Atlantic Ave Daytona Beach, Florida U.S.A.

Spinnaker Resorts - Royal Floridian At Daytona Beach Dishonest business practices Daytona Beach Florida

*UPDATE Employee: Let me look into this report

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They called me on the phone and offered a 4 night stay at Daytona Beach at a very discounted rate if I attended one of their presentations. There are age, and income qualifications that you must meet in order to qualify and I meet these easily so I paid for discounted stay. When I got there they put us in a very dirty and run down hotel on the beach and gave me a time and day during my stay when I had to attend this 90 minute presentation. When I went to the presentation they made us fill out a form with all of our information so they could verify our age and income. MAKE SURE YOU GET A COPY OF THIS FORM!!! .

I decided not to buy because I was laid off for several weeks and was not sure how stable my job was. I also was not that impressed with the Royal Floridian since it was not very clean and needed many repairs. When I got home I found out that they billed my credit card $150.00 and said that I was not eligible for the deal. I put the charge in dispute and they sent the credit card company a copy of my form with a CIRCLE AROUND MY INCOME BEING LESS THEN $55, 000. I did not fill it out that way so they actually changed it.

IF YOU ARE FOOLISH ENOUGH TO EVER DEAL WITH SPINNAKER GET A COPY OF EVERYTHING THAT YOU FILL OUT SINCE THEY ARE DISHONEST. I am glad I did not make the mistake of purchasing anything from them. I will bet that all of the repairs they promised are never going to happen either.

Miles
Sterling Heights, Michigan
U.S.A.

This report was posted on Ripoff Report on 02/19/2009 07:25 PM and is a permanent record located here: https://www.ripoffreport.com/reports/spinnaker-resorts-grand-floridian-at-daytona-beach/daytona-beach-florida-32118/spinnaker-resorts-royal-floridian-at-daytona-beach-dishonest-business-practices-daytona-426285. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

Let me look into this report

AUTHOR: John - (U.S.A.)

POSTED: Thursday, February 26, 2009

Miles,

I am the Corporate Director of Quality Assurance for Spinnaker Resorts. What you described in your report is an incident that I am very much interested in investigating further. I would like to gather more information from you, such as your full name, date you visited our Royal Floridian Property and your Home telephone #. Please contact me through the Royal Floridian Resort Directly and you will be given my contact information. once you speak to one of my staff members, please explain that I asked you to contact me personally to gather information and they will forward your call to me or take your information where I can contact you later.

Thank you for your information,

John

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