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Report: #1232202

Complaint Review: state farm home owners insurance - Nationwide

  • Submitted:
  • Updated:
  • Reported By: sunset166 — indianapolis Indiana USA
  • Author Confirmed What's this?
  • Why?
  • state farm home owners insurance Nationwide USA

state farm home owners insurance unfair practices not following policy indpls indiana

*Author of original report: better live in my shoes

*Consumer Suggestion: Not all Claims are Equal

*General Comment: Do you have...

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My mother who is a senior citzen 80 old and I had a flood in our house. We have state farm for insurance they send us out four differnt claim adjuster who could not agree on the damage. State farm had a head claim adjuster the agent dod not come out. I m disabled. We have fixed income. We had to borrow for the decutable. The house was ankle deep high in the home it too over master bath master bedroom hall living la6ndry room state farm never say the damage before they called servpro. Servpro came and did over 6,000 in damages to the h0me. They not not the cost of lost belongs and personal property which was over 10,000 in damges.

 Thenstatefarm hired  ore restorationtofinish the j8b. Theydid a slopy job state Farm did not come out and see the economy rezults. Thehouzeis stillnot done snicelast october. They refused tosettle or gives us newfunture . Wehave doctors involed because oour r health. Tbiz thi g statefarm is there is a joke. They wantus to sue WV them they TV sent us a letter instead of fixing or repla ceing. We are stuck because we cannot go out andrepla e the rhings.we tried to over get legalaid they will not goup aganist state we farm. We tried private attoenies they said we have a case but our income says no. The doctors and the health department said everything in NV the homemust go to do mild and mildew. Weeven have bow mu h fu ture will cost but woth our income and health problem ashely funture will not give us credit or help. 

So I donot recomend stTe fRm to anyone.we even were told my insurance boards in indiana and ill state to hire a lawyer but we even tried the news statuon for help andhave been ingnored

We are not the kind of people that rips people off or beg for anything. But if you have homeowners insurance and they refused to help and solve the mater, and then sayif you higher attorney we pay instead of giving us what we need something wrong with  state farm.

This report was posted on Ripoff Report on 05/29/2015 12:21 PM and is a permanent record located here: https://www.ripoffreport.com/reports/state-farm-home-owners-insurance/nationwide/state-farm-home-owners-insurance-unfair-practices-not-following-policy-indpls-indiana-1232202. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
2Consumer
0Employee/Owner

#3 Author of original report

better live in my shoes

AUTHOR: - ()

POSTED: Tuesday, June 30, 2015

before the person that replied better live in the same problem likemine. i did contact the indiana state board of insurance they told me it was to far for them to look at it there was to much to get involed. they just i file a complaint with state farm complant department and write the president of state farm it did not do me any good. then they suggested the media.

 the media is one side here they discrimate who they help and who they do not. let me give you and example. i wrote and called the media station here but was totaly ingnored. but yet they helped a man with the same problem that was another race.

then i tried to get attorney had to they stoppped because it wasa waste of thier time even though they came out and said i have a case, and its over 25,000. they both said state farm never returned thier call or even wanted to work it out.

so i'm still tring.

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#2 Consumer Suggestion

Not all Claims are Equal

AUTHOR: ClaimAdvocate - ()

POSTED: Saturday, June 27, 2015

Sounds like your blood pressure is 250/110 as you wrote this complaint. Agreed they may have paid your limits under a homeowner policy with limited coverage afforded for water, if any. I would assume since they paid at all, they are not considering this as flood or surface water but back up of water? sewer pump backup? etc.  In either event they have confirmed some coverage here. If you signed an AOB-Assignment of Benefits away to SERV PRO or other pet contractor beholding to State Farm for their busienss as a preferred vendor, you must go after them for bad repairs, not State Farm. If SF actually did send them out to you to use, you may be able to leverage that issue and bring the adjuster into the picture. Likely you dont know how much was paid behind the scenes for the actual full repairs and cleanup if the money went direct to the contractor. Demand a copy of all repair bids itemized and copies of all checks. They must give you a Statement of Loss, even the IDOI will enforce that issue.

I would suggest you hire an Indiana Claim Advocate that can put your claim together from scratch and define the adjustment flaws and errors and do an impartial appraisal not made by contractors working for State Farm. They have an inherent conflict of interest in every claim being hired by SF, but will try to tell you they work for your Best Interest while protecting their long time interest for work from your insurer. It never has been fair...

A claim advocate will charge a 10-15-20% fee of the recovery amount but you owe nothing unless they make a recovery.They can spend months and hundreds of hours for naught sometimes at their own expense, but there is no fee unless they win a recovery.  There is never an up front cost to you for them to represent you. And if they dont win any recovery for you, you owe them nothing. There is more to your claim than writing a bid, there are hundreds of nuances to every claim involving underwriting, loss control and rating of your risk. Get a "Second Opinion" to see if your loss was properly adjusted and all damages considered for retail cost, not low balling giving you cheap repairs.

 

The Claim Advocate 

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#1 General Comment

Do you have...

AUTHOR: Tyg - (USA)

POSTED: Friday, May 29, 2015

 Do you have ACTUAL flood insurance? 95% of all home owner policies DO NOT include flood damage. Or YOU have reached the amount YOU have paid for. If that is the case then there is NOTHING anyone can do for you. Its ALL based on how much insurance YOU have purchased.

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