Complaint Review: Stellar Productions Live - Sedona Arizona
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- Author Confirmed
- Stellar Productions Live 20 Bell Rock Plaza, Ste K Sedona, Arizona USA
- Phone: 928-451-4670
- Web: http://www.stellarproductionslive.c...
- Category: Tourist Attractions
Stellar Productions Live, owner Karen Koebnick Steals $1,000 of Refundable Deposit monies! Sedona Arizona
*Author of original report: Stellar Produtions Live returns $1K to consumer
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I submitted to Stellar Productions Live/Karen Koebnick (owner) $2000.00 (Two-thousand dollar) deposit for the Machu Picchu trip in August/September, 2013.
$1000.00 of this deposit was non-refundable which left $1000.00 of this deposit REFUNDABLE.
Over the course of the past 2 years I have sent several emails, left phone message, and several Facebook messages requesting the Refundable $1000.00 be refunded and mailed back to me. Although a few of my requests have had a response from Karen Koebnick, many of my messages have gone ignored and unanswered.
The last response I received from K.Koebnick was via email on Wed, Jul 22, 2015 at 6:57 AM. K.Koebnick stated, "I will send you $500 of your refund" (full email may be submitted upon request).
I responded to K.Koebnick's email the very next day (Thu, Jul 23, 2015 at 5:14 PM) stating, "I ask that you seriously reconsider refunding the full 1K of the 1K Refundable monies." as keeping $500 of the Refundable portion of the deposit is really bad business and contractually ONLY $1000.00 of my $2000.00 deposit was non-refundable, not $1500.00.
Again, this email and other phone messages left to the above response to K.Koebnick has furher been ignored. I have not heard from Karen Koebnick in any manner, nor have a received any monies (part or full) of my REFUNDABLE portion of the $2000 deposit which is still $1000.00.
I would like the refundable portion of the deposit of $2000.00 refunded to me immediately, which again is $1000.00.
This report was posted on Ripoff Report on 11/22/2015 04:45 PM and is a permanent record located here: https://www.ripoffreport.com/reports/stellar-productions-live/sedona-arizona-86351/stellar-productions-live-owner-karen-koebnick-steals-1000-of-refundable-deposit-monies-1269698. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
Stellar Produtions Live returns $1K to consumer
AUTHOR: - ()
SUBMITTED: Friday, December 18, 2015
Stellar Productions Live/Karen Koebnick, after 2 1/2 years, finally returns the $1,000.00 of refundable deposit monies to this consumer on December 12, 2015.
Thank You Rip Off Reports for providing a service which holds companies accountable and in turn has companies do what should of been done from the very beginning --- "The Right Thing".
Cyndi jo, Hawaii
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