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Ripoff Report | Straight Talk/ SmartPay Review - Orlando, Florida
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Report: #1440454

Complaint Review: Straight Talk/ SmartPay Lease - Orlando Florida

  • Submitted:
  • Updated:
  • Reported By: Benji — Mount Pleasant Tennessee United States
  • Author Confirmed What's this?
  • Why?
  • Straight Talk/ SmartPay Lease 1500 Tradeport Drive Orlando, Florida United States

Straight Talk SmartPay Lease Quality One Wireless We paid for a $55 dollar plan and they gave us a $45 dollar plan. Orlando Florida

*UPDATE Employee: Straight Talk SmartPay Lease Quality One Wireless We paid for a $55 dollar plan and they gave us a $45 dollar plan. Orlando Florida

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I bought my girlfriend an iPhone 8 Plus through SmartPay which is a Straight Talk Phone. We was on the phone for an hour and a half and still no results with the issue. We paid for a $55 dollar ultimate unlimited plan with out order and it is on the receipt. But the code that is on the receipt is for a $45 dollar plan. Issue was never resolved and lost $10 and time due to slow speeds on data. Called Quality One Wireless and goes straight to voicemail. Will never do this again with another phone. Straight Talk couldn’t help and neither could SmartPay where we got the phone. I have proof with a copy of the receipt and a photograph of the receipt as well.

This report was posted on Ripoff Report on 04/26/2018 10:19 PM and is a permanent record located here: https://www.ripoffreport.com/reports/straight-talk-smartpay-lease/orlando-florida-32824/straight-talk-smartpay-lease-quality-one-wireless-we-paid-for-a-55-dollar-plan-and-they-g-1440454. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

Straight Talk SmartPay Lease Quality One Wireless We paid for a $55 dollar plan and they gave us a $45 dollar plan. Orlando Florida

AUTHOR: Tracfone - (United States)

POSTED: Sunday, April 29, 2018

Hi Benji

This is Mellannie from Straight Talk Wireless and I have read your post in this blog. We are very sorry for the inconvenience you have gone through. I understand where you are coming from and we respect the decision you have come up with after encountering the trouble. I want to know more about your concern and work on fixing the problem. Please allow us to resolve the issue. We hope you could find the time to contact us through chat at bit.ly/2CuBvXO for further assistance. Our chat support is available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also text Help to short code 611611 to view our self-service menu. Thank you so much.

Mellannie

Straight Talk Wireless

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