Complaint Review: StrikeHawk Ecommerce Inc, LLC - Destin Internet
- StrikeHawk Ecommerce Inc, LLC 624 Fourth St., #A Internet United States of America
- Phone: 850-502-4640
- Web: http://www.strikehawk.com
- Category: Programmers
StrikeHawk Ecommerce Inc, LLC Denver Prophit, Denver Prophit Jr., David Graham Deceptive Practices, Misrepresentation for services not estimated nor approved, Charging for services after contract was cancelled Destin, Internet
*UPDATE Employee: Thanx you, ravenandcrone.com
*UPDATE Employee: No Contracts.
*Consumer Comment: One of the Best Hosting Companies
*Author of original report: Theft of Services Response from Trashy Cat
*UPDATE Employee: Perjury under oath
*UPDATE Employee: Theft of Services
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This company is overcharging for services after a contract was cancelled and billed. This company uses unfair and unreasonable business practices. Deceptive. Failure to produce itemized bills. This company was brought to Arizona Small Claims court by us and we won our judgement for them to pay us back $845.00 which they have NOT paid since June 25, 2010. Case Number - cc-2010-125118, maricopa county justice courts. We paid over $1500 towards an internet template. We won the judgement but this programming company does sloppy work, overcharges, when asking questions, they cancel. Therefore leaving your website program unfinished. They use deceptive practices. We are still trying to collect the debt that was legally awarded to us in Court. We won the lawsuit against them. Note: See court documents/judgment links for monies due.
http://www.trashycat.com/images/court_doc.jpg
http://www.trashycat.com/images/billing.strikehawk.jpg
http://www.trashycat.com/images/judgementstrikehawk.jpg
This report was posted on Ripoff Report on 08/13/2010 09:45 AM and is a permanent record located here: https://www.ripoffreport.com/reports/strikehawk-ecommerce-inc-llc/internet/strikehawk-ecommerce-inc-llc-denver-prophit-denver-prophit-jr-david-graham-deceptive-p-631324. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#6 UPDATE Employee
Thanx you, ravenandcrone.com
AUTHOR: StrikeHawkEcomm - (United States of America)
SUBMITTED: Wednesday, September 08, 2010
When we first met ravenandcrone.com, their website was riddled with hacks and malware. Over the course of two years, we began to enhance the way data is presented which allowed her sales to skyrocket. We're very happy we help other companies succeed in eCommerce.
#5 UPDATE Employee
No Contracts.
AUTHOR: StrikeHawkEcomm - (United States of America)
SUBMITTED: Wednesday, September 08, 2010
Mrs. Jane Weisner of TrashyCat LLC does not nor did she ever have a fixed rate contract. Their company misrepresented the state of their existing codebase. Their 6.2 store and all of it's customizations had to be upgraded to 6.4.1a This was NOT included in the original estimate. Nor was having to redo a photoshop layer file twice because of flaws introduced by their designer.
#4 Consumer Comment
One of the Best Hosting Companies
AUTHOR: Louise - (United States of America)
SUBMITTED: Tuesday, September 07, 2010
I have been doing business with Strike Hawk Hosting since their inception. I can say they are the best hosting company I have ever dealt with. Someone is always available for tech support. There is rarely any wait time. When I have concerns or questions they are there to answer and help. Any issues I have are resolved without question. Their billing policies are the fairest I have ever had because of their knowledge and customer service. Any custom work I have had them do was done completely, in a timely manner and priced as quoted. My sales have doubled every year since I signed on with them. This is due to their guidance and expertise. David Graham and Denver Prophit are two of the most down to earth and fair minded people I have had the pleasure to do business with. I would not hesitate to refer anyone I know to Strike Hawk Hosting.
#3 Author of original report
Theft of Services Response from Trashy Cat
AUTHOR: Trashy Cat - (United States of America)
SUBMITTED: Wednesday, September 01, 2010
However StrikeHawk Terminated Us. StrikeHawk partially completed and never transferred over any new attribute work, which were unauthorized and unapproved prior to commencement. The day after they terminated us as a client. We believe this is because we questioned Mr. Denver Prophit and Mr. David Grahams business practices and billing.
We asked for an itemized bill and agreed to pay if any monies were owed, which were not. After 3 attempts to get a bill with no response, it was determined that legal action was necessary.
On the record and recorded, Mr. Denver Graham admitted that Mr. Prophit stated they would have to eat that portion of the bill because StrikeHawk made a mistake and terminated the contract prior to billing and never submitted the new attribute work to us.
The $862.50 which there still billing us now with interest and penalties, was overturned in court and an additional judgement was awarded to us in June 2010 which were still trying to collect.
Trashy Cat LLC does not owe StrikeHawk one thin dime. We pay our bills that we legally owe. We paid StrikeHawk over $1500 without question for a mere template. When the whole website only cost $3.000 originally.
Mr Graham has a copy of the transcripts. The court was taped. Remember the transcripts are public record and available to anybody. We told the truth. Beware of StrikeHawk.
#2 UPDATE Employee
Perjury under oath
AUTHOR: StrikeHawkEcomm - (United States of America)
SUBMITTED: Wednesday, September 01, 2010
Mrs. Weisner reports services rendered without estimate or approval yet states under oath in a court of law that the attribute work was done and they were going to pay with a more detailed invoice. Our invoice line items refer back to the issue tracker per item and denotes dates of labor recorded for that billing period.
#1 UPDATE Employee
Theft of Services
AUTHOR: StrikeHawkEcomm - (United States of America)
SUBMITTED: Wednesday, August 18, 2010
Mrs Jane Weisner is correct in that they did win the judgement. Having the judgement vacated is in process. Reasons cannot be divulged at this time. You may request an audio cd of the hearing of which Mr. and Mrs. Jane Weisner admits under oath of having the work for attribute work done and did request a detailed invoice of that work. Yet, they claim also that they never requested the work. They lost their original claims and did NOT win the total amount they requested. Again, you may seek the public documents relating to their original claim.
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